NEOGOV · 4 months ago
Part-Time Welcome Center Coordinator
Events and Venues Department - Town of Bluffton, SC
Full-time, Part-time
Onsite
New Grad, Entry Level
$17.67/hr - $20.81/hrNEOGOV is part of the Town of Bluffton, SC, which is seeking a Part-Time Welcome Center Coordinator to provide customer service to visitors and promote the community. The role involves greeting visitors, providing information about local attractions, and assisting with special events under the supervision of the Special Events Manager.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Performs customer service functions; greets visitors and ascertains nature of visit; provides visitors with directions to various destinations
Answers the telephone; provides information, guidance, and assistance; takes and relays messages or directs calls to appropriate personnel; returns calls as necessary
Provides assistance and information related to the town, such as local restaurants, lodging, attractions, sites, history, parks, recreation facilities, education, quality of life, and other issues
May be responsible for assisting town staff, and/or working independently to plan for special events or other duties as assigned
Maintains supply of current pamphlets, brochures, and maps; refills depleted supplies as needed; removes outdated materials for disposal
Attends various meetings, social functions, or other events as a representative of the town, participating in committees or committee leadership, as appropriate
Prepares, develops, or completes various forms, reports, correspondence, agendas, press releases, or other documents
Receives various forms, reports, correspondence, news articles, agendas, brochure requests, guest registers, manuals, or other documentation; reviews, completes, processes, forwards or retains as appropriate
Operates a computer to enter, retrieve, review, or modify data; verifies accuracy of entered data and makes corrections as appropriate; utilizes word processing, spreadsheet, website maintenance, or other software programs
Communicates with supervisor, employees, other departments, officials, volunteers, visitors, tourists, the public, the media, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems
Performs general housekeeping tasks associated with maintaining building, which may include cleaning the center, emptying trash cans, or disposing of recyclable trash
Adheres and ensures adherence to established safety procedures and county Safety Policies and Procedures to ensure safety of employees and other individuals
Provides assistance or backup coverage to other employees or departments as needed
Performs other related duties as assigned
Qualification
Required
High school diploma or GED
Valid South Carolina driver's license
Previous experience and/or training involving customer service, public relations, journalism, or general office work
Knowledge of standard office practices, procedures, equipment, and office assistance techniques
Knowledge of business English, spelling, and arithmetic
Knowledge of Town and Department programs and policies
Knowledge of the use of a multi-line telephone system
Skill in establishing and maintaining effective working relationships with associates and the general public
Skill in delivering customer service
Skill in operating standard office and computer equipment including Microsoft Office: Excel, Word, Outlook and PowerPoint
Skill in typing data accurately and at a reasonable rate of speed
Ability to read and understand basic, relevant Town and state policies and procedures
Ability to perform basic word processing and/or simple data entry
Preferred
Bachelor's degree in communications, Public Relations or closely related field
Able to take, edit and produce videos is a bonus
Benefits
Pension Plans: South Carolina Retirement System
Workers’ Compensation
Employee Assistance Program (EAP)
Wellness Programs
Discretionary Awards
Milestone Anniversary Bonus
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase