NEOGOV · 5 months ago
Employment Services Specialist 2025-02001
Cody, WY
Full-time
Onsite
New Grad, Entry Level
$24.78/hr - $24.78/hr
0+ years expNEOGOV is a part of the State of Wyoming's Department of Workforce Services, and they are seeking an Employment Services Specialist to provide customer service to employers and job seekers. The role involves managing cases related to employment and training services, including assessment, eligibility determination, and providing career counseling.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Provide services to individuals by coordinating and executing a broad range of individual services in accordance with Federal and State program guidelines, policies, and regulations
Confer with employers to develop and fill employment and vocational training openings
Refer applicants to employment or other community resources
Assess and evaluate client skills, education, and training
Assist, direct, and counsel claimants and job applicants
Assist in policy and procedure development
Research, evaluate, and make recommendations regarding program deliverables
Interview, assess, and evaluate customers to meet employment, training, and vocational needs
Enter and monitor data in the electronic system for job postings, candidate file searches, and program reporting
Assist, direct, and counsel business customers on the multitude of DWS-coordinated business services, training grants, and resources
Provide on-site business visits to understand employer needs, operations, and job openings
Organize and participate in community events designed to connect business needs and job seekers and advance DWS services to both
Work with Program Staff to ensure compliance with the Department of Labor case management standards
Refer applicants to employers and follow up on the hiring process
Manage participant caseload and accurately document performance and services to participants by entering all relevant and required services and notes into the management information system and other systems, as needed
Provide case management
Provide Career counseling and guidance
Administer career interest assessments
Maintain case files
Monitor the progress of participants in various programs
Assess client needs, provide basic career services, and develop a long-term employment plan
Provide a holistic approach to services and provide referrals for additional support
Provide employment services to people who may have significant barriers to employment
Enter or monitor data for information used in the particular program/division
Qualification
Required
Bachelor's Degree (typically in Business or Human Services)
0-1 year of progressive work experience (typically in Business or Human Services)
Must have a valid driver's license
Preferred
Experience working in federal programs
Customer service experience
Experience building and maintaining relationships with community partners
Benefits
Comprehensive healthcare coverage, including medical, dental, and vision plans
Multiple retirement plans
Generous paid time off and flexible arrangements
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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