Voda Cleaning & Restoration ยท 5 months ago
Restoration Lead Technician
Voda Cleaning and Restoration is dedicated to providing exceptional cleaning and restoration services for homes and businesses. The Restoration Lead Technician will perform various restoration services, manage emergency situations, and ensure high-quality results while maintaining effective communication with clients.
Consumer Services
Responsibilities
Perform restoration services for water, fire, storm damage, mold remediation, and specialty cleaning (including carpet and floor cleaning, upholstery, tile, and grout cleaning)
Be on-call for emergency services and assist clients in urgent situations
Participate in sales meetings and upsell value-added services to increase sales and service excellence
Complete accurate cleaning and restoration documentation, customer invoices, and work orders
Communicate effectively with clients, ensuring their needs are met with professionalism
Inspect completed work to ensure top-quality results
Maintain tools, materials, and supplies in company vehicles
Continuously learn and master the newest technologies and equipment in the industry
Adhere to company standards of excellence and hold yourself and others accountable to high service standards
Qualification
Required
High School Diploma or GED
At least 1 year of water damage restoration, floor cleaning, or specialty cleaning experience (e.g., carpet, air duct, tile & grout, upholstery cleaning)
Valid Driver's License with a clean driving record
Ability to pass background check and drug test
Basic proficiency with computers, email, and mobile devices for reporting and daily tasks
Preferred
IICRC Water Restoration Technician (WRT)
Benefits
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Opportunity for advancement
Performance-based Bonuses and Commissions
Paid Time Off and Paid Training
Company
Voda Cleaning & Restoration
Voda Cleaning & Restoration is elevating the standards of cleaning & restoration across the nation.