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Voda Cleaning & Restoration · 5 months ago

Restoration Lead Technician

Chandler, AZ 85226

Full-time

Onsite

Entry, Mid Level

$18/hr - $25/hr

1+ years exp

Voda Cleaning and Restoration is dedicated to providing exceptional cleaning and restoration services for homes and businesses. The Restoration Lead Technician will perform various restoration services, manage emergency situations, and ensure high-quality results while maintaining effective communication with clients.

Consumer Services

Responsibilities

Perform restoration services for water, fire, storm damage, mold remediation, and specialty cleaning (including carpet and floor cleaning, upholstery, tile, and grout cleaning)

Be on-call for emergency services and assist clients in urgent situations

Participate in sales meetings and upsell value-added services to increase sales and service excellence

Complete accurate cleaning and restoration documentation, customer invoices, and work orders

Communicate effectively with clients, ensuring their needs are met with professionalism

Inspect completed work to ensure top-quality results

Maintain tools, materials, and supplies in company vehicles

Continuously learn and master the newest technologies and equipment in the industry

Adhere to company standards of excellence and hold yourself and others accountable to high service standards

Qualification

IICRC Water Restoration TechnicianWater damage restorationSpecialty cleaning experienceBasic computer proficiencyCommunication skills

Required

High School Diploma or GED

At least 1 year of water damage restoration, floor cleaning, or specialty cleaning experience (e.g., carpet, air duct, tile & grout, upholstery cleaning)

Valid Driver's License with a clean driving record

Ability to pass background check and drug test

Basic proficiency with computers, email, and mobile devices for reporting and daily tasks