ACE Hardware · 2 months ago
GLA Inventory Coordinator / Sales Associate
Store 18004 - Livonia, MI
Full-time
Onsite
New Grad, Entry Level
$15/hr - $15/hr
0+ years expGreat Lakes Ace Hardware is seeking a GLA Inventory Coordinator / Sales Associate to ensure the integrity and maintenance of the store's inventory while providing excellent customer service. The role involves training other associates, managing inventory levels, and assisting customers in a retail environment.
Retail
Responsibilities
Review and transmit Ace replenishment orders, and properly receive POs and credit POs from non‐Ace vendors
Routinely checks Ace net prior to truck delivery for any customer online orders and alert staff to set the merchandise aside for customer pickup
Facilitates receiving the replenishment truck upon arrival at the store
Breaks the truck down according to the standard operating procedures
Responsible for receiving the Ace replenishment truck in the Eagle system after the merchandise has arrived
Ensure all outs are recorded by shooting the location with the RF gun and follows all processes to correct the errors (AceNet claims filed and credit POs complete)
Responsible for maintaining supply levels for the daily operation of the store
Reconcile defective merchandise on a weekly basis and file AceNet claims to receive credit on defective merchandise
Maintains on hand integrity throughout the store by reviewing inventory discrepancies to determine the cause of the discrepancy
Counts must be adjusted as needed after the matter has been properly researched
Maintain oversight of the following functions within the store operation: price change completion, integrity of location codes, mark down sellable store use items through the POS system, mark down non‐sellable store use items such as miscut keys and used colorant
Greets all customers and assists in answering questions about merchandise and locating merchandising; uses The W.O.W. process to help customers find everything on their lists
Completes all company and departmental paperwork accurately, including Price Change Bulletins, Operation Actions, Red Tags, and Bin Tags
Receives, opens, and unpacks cartons or crates of merchandise, checking paperwork against items received when required, and replenishes stock when necessary
Displays and maintains merchandise on end caps, shelves, counters or tables following company plan‐o‐gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team
Maintains on‐hand integrity through inventory adjustment reports including; cycle count, negative on‐hand
Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness
Maintains familiarity with new products and ad merchandise
Has sound awareness of surroundings, customers, etc. and practices loss prevention techniques to minimize shoplifting losses
Working knowledge of the tools available to operate the store; including, but not limited to: RF Gun, Back Office Procedures and the use of Store Opportunities
Follows GLA policies and procedures for all transactions
Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them
Must be able to communicate effectively, and work with colleagues and customers effectively and professionally
Assists with color matching and mixing paint
Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening
Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA
Adhere to all company policies
Participates in periodic team meetings
A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends
Qualification
Required
Six months related experience and/or training preferred
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence and speak effectively with customers or associates of the organization
Ability to understand and respond to verbal instructions or questions
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent
Ability to apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
The associate is regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls, talk and hear
The employee frequently is required to climb ladders and stand and reach with hands and arms
The associate is occasionally required to sit and stoop, kneel, or crouch
The associate must regularly lift and/or move up to 40 pounds and frequently lift and/or move up to 50 pounds with assistance
Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus
Company
ACE Hardware
Now in Afghanistan, Since 1924, Ace Hardware has been known as the place with the helpful hardware folks in thousands of neighborhoods across America, providing customers with a more personal kind of helpful.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Shak Hishmeh
Co-Owner/ Chief Operating Officer
Company data provided by crunchbase