Prisma Health ยท 3 months ago
Service Technician, Orthotics, Full Time, Days
Greenville, SC
Full-time
Onsite
Entry Level
2+ years expPrisma Health is committed to transforming healthcare for the benefit of the communities they serve. The Service Technician for Orthotics is responsible for the delivery, cleaning, and maintenance of durable medical equipment, ensuring that it is patient-ready and compliant with safety standards.
Health CareHospitalMedical
Responsibilities
Works as patient contact in coordinating and then safely delivering, transferring, and picking up equipment and supplies
Evaluates and educates the new patient / caregiver in areas of company overview, patient rights and responsibilities, advance directives, infection control and equipment cleaning, home safety, emergency preparedness, and use of equipment and supplies
Curbside cleans equipment and transports appropriately. Maintains organization and infection control responsibilities in the vehicle and warehouse at all times. Cleans, bags, and tags equipment appropriately. Ensures that equipment selected for deliveries is clean and patient ready
Ensures that all preventive maintenance visits are made in coordination with schedule. Completes a check list designed to ensure understanding and appropriate use of equipment and supplies. Communicates any patient concerns to a respiratory therapy staff member or manager
Encourages patient to complete Patient Satisfaction Survey and instructs the patient on where they can find that survey in the booklet
Educates the patient / caregiver in regard to financial responsibility and how medical equipment billing is accomplished
Provides patients / caregiver with a copy of the delivery, switch out or pick up ticket with all items listed accurately. Collects serial and lot numbers for appropriate equipment / supplies. Ensures appropriate signatures are collected and witnessed
Reports any shortages of inventory equipment / supplies to the warehouse coordinator so that replacements may be ordered immediately. Maintains adequate supplies on vehicle
Submits all completed paperwork within one working day
Rotates on-call with other service technicians and acts under the guidance of the on-call therapist
Assists in receiving purchased equipment / supplies, testing and documentation of new equipment and placing into active inventory. Ensures that all mail outs are completed daily with associated documentation
Performs other duties as assigned
Qualification
Required
High School diploma or equivalent preferred
Two (2) years patient education / delivery or customer service experience
A valid driver's license; an acceptable motor vehicle record, as defined by the Acceptable Motor Vehicle Record (MVR) Chart; and proof of auto insurance
Current Driver's License with dependable, insured vehicle
Company
Prisma Health
Prisma Health is the largest not-for-profit health organization in South Carolina, serving more than 1.2 million patients annually.
10001+ employees
H1B Sponsorship
Prisma Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
CDA Foundation
2024-07-30Grant
Leadership Team
Mark O'Halla
President & CEO
B
Barrett Ludley
Facility Chief Financial Officer
Recent News
Precedence Research
2025-09-09
UPSTATE BUSINESS JOURNAL
2025-09-03
Company data provided by crunchbase