NEOGOV · 3 months ago
Doula
111 N. County Farm Road- Wheaton, IL
Full-time
Onsite
New Grad, Entry Level
$44K/yr - $44K/yrNEOGOV is excited to announce a new opportunity at the DuPage County Health Department. In this role, as a Doula, you will be responsible for providing comprehensive home visiting and doula services and support to enrolled participants and their families during the perinatal period.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Identifies, recruits, and enrolls pregnant clients into the Doula component of the Healthy Families home visiting program
Maintains a full caseload of clients per department productivity standards throughout the program year and ensures caseload vacancies are filled; builds and maintains trusting relationships with participant families
Meets with clients in their homes and in the community primarily throughout DuPage County and maintains communication with clients via phone, text, and video visits
Completes assessments and screenings including a parent interview about the family's story and screening for depression and substance use
Provides referrals to appropriate resources
Supports, adapts, or delivers services in a manner that ensures understanding and inclusion of diverse client populations
Listens to clients and helps them to know and trust their own bodies and to advocate for themselves
Helps families to overcome barriers to accessing quality care including providing linkage to transportation resources and insurance
Provides 24/7 on-call coverage and availability to support program needs
Provides community outreach; engages in marketing efforts, targeting local hospitals, community resources, and medical offices/staff
Provides evidence-based information, education, and resources to prepare families for pregnancy and the birth process, and the postpartum period
Facilitates individual and group perinatal education
Co-creates goals including a birth plan with the family
Attends and provides direct support to the pregnant client, their family, and/or support person(s) throughout the labor and delivery process
Partners with home visitor (case manager) in connecting with and supporting the family and provides overlapping home visiting to ensure a seamless transition between doula and home visiting services
Provides doula support to the client when they reach 25-28 weeks of pregnancy through 4-8 weeks of postpartum period, providing weekly visits
Completes documentation of all activities, contacts with families, and the full birth story
Helps the family create their own birth story; attends health care and other client appointments as needed
Educates and supports families with infant feeding, breastfeeding, and basic infant care postpartum
Facilitates activities to initiate and strengthen the parent-child relationship during pregnancy and during the postpartum period
Participates in weekly reflective supervision with Lead Doula/Case Manager, Intensive Services Supervisor or designee
Attends both medical consultation and infant mental health consultation individually and in a group setting at least monthly
Demonstrates reflective capacity, including awareness of feelings and reactions between self and other
Participates in all staff meetings, in-services or other agency meetings/events and in continuing education opportunities
Participates in emergency response activities as required; maintains confidentiality of privileged information and adheres to patient privacy laws
Demonstrates sensitivity and understanding of other ethnic groups and cultures
Adheres to department guidelines for attendance and punctuality
Comprehends, processes, and applies both verbal and written skills appropriate to the job responsibilities
Qualification
Required
An ability to establish trusting relationships
Acceptance of individual differences
Experience and humility to work with culturally diverse families
Knowledge of infant and child development
Willingness to engage in building reflective capacity (i.e. capacity for introspection, communicating awareness of self in relation to others, recognizing value of supervision, etc.)
Considerable skill communicating information to clients and community partners in a clear and concise format
Considerable skill listening to and documenting client needs
Considerable skill in organizing work tasks to meet established deadlines
Working skill in developing and maintaining positive and professional relationships with internal and external customers
Working skill operating a personal computer, applicable software and peripheral equipment
Strong working skill in written and verbal communication
Working skill in maintaining up to date and accurate records
Strong organizational skills to manage caseload, calendar, documentation, prenatal groups and multiple, complex responsibilities
Must have dependable transportation, valid driver's license, proof of auto insurance, and ability to drive to multiple locations primarily in DuPage County, with travel outside of the County as needed
Must be willing to work flexible work hours including some evenings, weekends, and holidays
Ability to lift and carry up to 20 pounds
Ability to push/pull up to 10 pounds
This job may require long hours of standing, being on your feet and bending and shifting your position
Preferred
Bilingual in Spanish
Knowledge of Healthy Families America Best Practice Standards and Doula code of ethics
Experience and knowledge of Visit Tracker data management systems
Knowledge of pregnancy and childbirth and of supporting the early parent-child relationship
Benefits
Medical Insurance
Vision Discounts & Insurance
Prescription Plans
Dental Insurance
Flexible Spending Accounts
Life Insurance
Disability Insurance
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
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Government Technology US
2025-10-31
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