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NEOGOV · 3 months ago

PUBLIC SAFETY CLERK/DISPATCHER (ELIGIBILITY LIST ONLY)

Boulder City, NV

Full-time

Hybrid

Entry Level

$64K/yr - $85K/yr

1+ years exp

NEOGOV is seeking a Public Safety Clerk/Dispatcher to provide a full array of public safety communications services for Police, Fire, and EMS. The role involves answering emergency and non-emergency calls, dispatching personnel, and maintaining accurate public safety records.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Answer Emergency and non-emergency calls for service

Dispatch appropriate personnel to location or incident scene

Respond to needs of officers and fire personnel involved in public safety related activities

Maintain composure during incident period and prioritize tasks according to importance

Relay information to other agencies and coordinate mutual response radio traffic

Operate a variety of equipment such as: Computer Aided Dispatch (CAD) system, record management system (RMS), state linked terminal, vehicle mapping, multiple-line telephone and police radio

Assess situations and make appropriate decisions consistent with established guidelines and training

Maintain accurate department and public safety records and files

Act as first line answering point for the department and respond to requests from the public

Effectively use the English language including spelling, vocabulary, punctuation, and grammar

Qualification

Emergency Medical Dispatcher certificationComputer Aided Dispatch (CAD) systemRadio broadcasting equipmentTyping 35 wpmRecord management system (RMS)Geographic knowledge of BoulderPersonal computer skillsCooperative working relationshipsCrisis communication

Required

High school diploma or equivalent

One (1) years of experience requiring constant public contact, preferably with radio broadcasting equipment

Current or be able to obtain certifications in Emergency medical Dispatcher (EMD), NCIC/NCJIS, and CPR from the State of Nevada

Must possess and maintain a valid Nevada or 'border state' driver's license, as defined by NRS 483

Must pass a nationwide fingerprint-based record check, and a wants/warrants check

Must be able to type 35 wpm

Benefits

Medical Insurance – Provided through Teamsters Trust and the City pays 100% of the employee’s premium.

Dental Insurance – Provided through Teamsters Trust and the City pays 100% of the employee’s premium.

Vision Insurance - Provided through Teamsters Trust and the City pays 100% of the employee’s premium.

Rx Insurance - Provided through Teamsters Trust and the City pays 100% of the employee’s premium.

Life Insurance – $25,000 provided through Standard Insurance Company. The City pays 100% of the premium.

Retirement – 36.75% of your salary provided through the Nevada Public Employees’ Retirement System (PERS). The City of Boulder City provides an Employer Pay Contribution Plan (EPC). Under this pre-tax plan, the employer pays the PERS contribution on your behalf. Future PERS increases are split between the City and the employee through a salary reduction in lieu of a pay raise.

Holidays – Twelve and a half (12.5) holidays, and one (1) floating holiday per calendar year.

Deferred Compensation Plan – The City offers a 457 Plan, a government deferred compensation plan similar to a 401(k) plan.

Annual Leave – Hours accrued each year: Date of Hire to one year of eligible employment: 80 Hours; One year of eligible employment to ten consecutive years of eligible employment: 120 hours; Ten consecutive years of eligible employment to fifteen years of eligible employment: 160 hours; More than fifteen consecutive years of eligible employment: 200 hours.

Sick Leave – Accrual is at the current rate of 10 (ten) hours per month.

Social Security – Not deducted from your income, as you will belong to the regular Public Employees Retirement System (PERS) with the State of Nevada. Your portion of the Medicare tax will be deducted from your pay, along with federal withholding.