Cape Cod Healthcare · 4 months ago
Laboratory Support Technician
Cape Cod Healthcare is a healthcare organization seeking a Laboratory Support Technician to join their team at Falmouth Hospital. The role involves providing support in laboratory operations, ensuring customer satisfaction, processing specimens, and maintaining a clean and organized work environment.
Health Care
Responsibilities
Must be courteous to patients, visitors, physicians, volunteers, and other employees of the organization
Ensures the satisfaction of all users of the department's services, both internal and external. This includes developing monitoring programs and continually seeking ways to improve user (i.e. customer) satisfaction
Performs data processing functions to include; non-patient admissions, order entry, cancellation, result entry and retrieval and log review
Operates computer system in all assigned functions including maintenance, troubleshooting and implementation of backup systems
Answers the phone, relays messages, provides prompt and accurate information to requesting parties concerning testing procedures and results
Communicates all relevant information to technical staff regarding specimens including adequacy, test add-on and cancellations and test priority
Delivers or mail reports and picks-up requisitions and specimens within the hospital
Verifies incoming specimens with courier, checks specimens for acceptability and special handling needs ad distributes to sections
Prepares specimens for shipment to intra-system sites, reference labs and other institutions; compiles necessary support documentation, makes necessary arrangements for transportation
Coordinates reporting and filing reference lab reports
Checks inventory, orders stock-items and stores upon arrival
Maintains confidentiality of information deemed confidential
Maintains harmonious and cooperative relations with fellow employees, medical staff, patients and guests and serves effectively as part of the Laboratory team in performing professional service to patients
Maintains workbenches, testing areas and other work areas in clean, sanitary and free of clutter condition for the safety of patients, guest and staff
Maintains a thorough knowledge of departmental and Hospital policies and procedures as they pertain to the job, including the fire and disaster plans
Collects data for QA and other projects
Responsible for pre-analytic specimen processing, i.e. aliquoting, labeling, numbering, operation centrifuge, creating work cards, prioritizing specimens
Inoculates and processes culture specimens and prepares for transportation
Obtains appropriate blood specimens from patients of all ages as assigned
Performs glassware cleaning duties and general cleaning (not performed by Environmental Services) as assigned
Performs other work related duties and activities as assigned or requested
Must wear facility provided identification badge
Qualification
Required
Ability to read, write, understand and follow written instruction
Typing at least 30 wpm
Completion of Medical Terminology I or successfully pass FH's Medical Terminology test with a score of 80% or better and one year work experience as a Clinical Associate, Unit clerk, Diagnostic Tech, PST, FH Lab assistant, PSA, PCT, HUC, CNA, Medical secretary and other positions that require Lab test ordering or phlebotomy
Data systems knowledge and demonstration of effective interpersonal communication skills
Company
Cape Cod Healthcare
Cape Cod Healthcare offers a comprehensive array of medical services delivered by top-notch teams of healthcare providers.
H1B Sponsorship
Cape Cod Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (2)
2022 (1)
2020 (2)
Funding
Current Stage
Late StageRecent News
2025-09-10
Company data provided by crunchbase