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NEOGOV · 2 months ago

Police Records Clerk (Part-Time)

Sierra Madre, CA

Full-time, Part-time

Onsite

Entry Level

$22.29/hr - $22.29/hr

1+ years exp

NEOGOV is seeking a Police Records Clerk for the Sierra Madre Police Department. This role involves performing clerical work related to police records, including typing, filing, and managing police incident reports.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Typing, filing, transcribing police reports from taped dictation

Processes, indexes, maintains, retrieves and distributes records and reports of all documented police incidents occurring within the City; processes subpoenas, warrants, and various types of citations; compiles crime statistics and information

Operates state and national law enforcement computer systems; inputs, checks and updates data in the Records Management System

Responds to requests for information and assistance to citizens at the public counter; explains and interprets law enforcement regulations, policies and procedures; obtains information at the public counter and writes routine reports of police incidents

Processes and transmit complaints for court appearances; accepts payment of fees and prepares checks for bail monies; types search warrants, acts as the court liaison officer and subpoena control clerk

Process invoices for payment; arranges and schedules meetings and appointments; may process payroll records for the Department; orders supplies; maintains office files; acts as receptionist for the bureau to which assigned; screens callers for staff

Female clerks may act as a Matron and searches female prisoners when required; and

Must be able to pass a stringent Department of Justice Background process; and

Performs other duties as required

Qualification

Records Management SystemTyping CertificateCustomer ServiceOffice Equipment OperationPublic ContactData EntryProblem SolvingCommunication Skills

Required

High school diploma or GED

Typing Certificate received in the last 12 months

Any combination of training and/or experience that provides the required knowledge, skills, and abilities is qualifying

Ability to deal with the public under stressful circumstances in a fair, calm and understanding way to obtain positive results

Ability to continually promote, in actions, words and writing, the highest customer service standards

Ability to operate communication equipment (multi-button telephones, base radio, computer terminals, and teletype equipment) quickly and accurately

Ability to speak with a clear, well-modulated voice in English by phone and radio dispatching equipment while tactfully communicating with highly emotional callers

Ability to operate computer-aided dispatch equipment

Ability to comprehend and make inferences from material written in the English language and learns job-related material primarily through oral instruction, observation, and structured lecture

Ability to operate a variety of standard office equipment

Ability to enter data or information into a terminal, PC, or other keyboard device

Ability to remain in a sitting position for extended periods of time

Ability to work cooperatively with citizens, co-workers, sworn personnel, and other City and agency employees

Ability to learn geographic areas including operating districts and their associated Police problems

Ability to remain calm and exercise judgment in making decisions in emergency situations under heavy workloads

Ability to determine priorities of emergencies

Ability to work safely without presenting a direct threat to self or others

Ability to work a variety of shifts, including nights, weekends, and holidays

Ability to report for duty on time

Ability to complete assignments by due dates