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Swickard Auto Group · 3 months ago

Automotive Service Technician/Mechanic

Swickard Chevrolet Buick GMC Cadillac of Anchorage

Full-time

Onsite

Entry, Mid Level

2+ years exp

Swickard Auto Group is a hospitality company that specializes in automotive sales and service, founded in 2014. They are seeking a skilled Automotive Service Technician/Mechanic responsible for diagnosing, troubleshooting, and repairing automotive issues to ensure vehicles are running smoothly and safely.

AutomotiveConsumer GoodsSales

Responsibilities

Analyze customer concerns and symptoms to identify the root cause of vehicle malfunctions

Utilize diagnostic tools and equipment to pinpoint problems (scanners, multimeters, pressure gauges, etc.)

Conduct thorough inspections of various vehicle systems (engine, transmission, brakes, electrical, etc.)

Prepare repair plans outlining necessary repairs and estimated costs, obtaining customer authorization before proceeding

Repair and replace faulty components following service manuals and manufacturer specifications

Test repairs to ensure functionality and safety

Document all repairs and parts used on service orders

Interact with customers in a professional and courteous manner, explaining technical issues in an understandable way

Provide accurate estimates and timelines for repairs

Keep customers updated on service progress and address any concerns promptly

Possess a strong understanding of automotive systems, including their operation, diagnosis, and repair

Stay up to date on new technologies and repair procedures through training and certifications

Perform a wide range of repairs, from basic maintenance to complex engine or transmission overhauls (depending on experience)

Proficient in using various diagnostic tools and automotive repair equipment

Maintain a clean and organized work area, adhering to safety protocols

May perform test drives to evaluate vehicle performance and diagnose issues

May research technical information and consult with colleagues or service manuals to solve complex problems

May recommend preventative maintenance services to customers

Contribute to a positive and efficient work environment within the service department

Other duties as assigned

Qualification

Automotive systems knowledgeDiagnostic tools proficiencyASE certificationsPhysical dexterityProblem-solving skillsCommunication skillsTeamwork ability

Required

Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity

High school diploma or equivalent

Minimum of 2-3 years of experience as a Service Technician or related automotive repair experience

Valid driver's license with a clean driving record

Strong understanding of automotive systems, diagnostics, and repair procedures

Excellent problem-solving and critical thinking skills

Manual dexterity and the ability to perform physical tasks (lifting, bending, reaching)

Good communication and interpersonal skills to interact effectively with customers

Ability to work independently and as part of a team in a fast-paced environment

Preferred

Completion of an automotive technician training program or equivalent experience preferred

Automotive Service Excellence (ASE) certifications is a strong plus

Benefits

Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.

Open Service Appointment Schedule – customers schedule service appointments with us when it’s convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team.

Progressive pay plans: As your tenure increases and you complete more certifications, we’ll pay you more!

Paid manufacturer training – we’ll pay to help you gain new certifications and advance your career with some premier manufacturers.

Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.