Industry · 5 months ago
Sales and Membership Coordinator
Mill Valley, California, United States
Full-time
Onsite
New Grad, Entry Level
$20/hr - $28/hrFitWise Pilates is a wellness destination focused on empowering the community through mindful movement. They are seeking a Sales & Membership Coordinator who thrives in a client-focused environment and is passionate about growing membership while delivering exceptional service.
HospitalityInternetProfessional NetworkingRecruitingSaaSService Industry
Responsibilities
Make 50+ outbound calls per day to engage prospects and reconnect with former clients
Book intro classes, private sessions, and consultations to drive membership growth
Clearly and enthusiastically communicate the benefits of Pilates and membership options
Confidently address objections and tailor your message to each individuals needs
Manage lead activity and conversion tracking in MindBody CRM
Create warm, lasting first impressions for every new client
Ensure new members feel comfortable, supported, and welcomed
Proactively monitor engagement and reach out to keep clients inspired and on track
Build strong relationships that lead to referrals and long-term loyalty
Open and close the studio on weekends with consistency and attention to detail
Maintain a clean, organized, and inviting environment that reflects our brand values
Support local marketing efforts, events, and community partnerships
Professionally manage calls, emails, and scheduling inquiries
Qualification
Required
Make 50+ outbound calls per day to engage prospects and reconnect with former clients
Book intro classes, private sessions, and consultations to drive membership growth
Clearly and enthusiastically communicate the benefits of Pilates and membership options
Confidently address objections and tailor your message to each individual's needs
Manage lead activity and conversion tracking in MindBody CRM
Create warm, lasting first impressions for every new client
Ensure new members feel comfortable, supported, and welcomed
Proactively monitor engagement and reach out to keep clients inspired and on track
Build strong relationships that lead to referrals and long-term loyalty
Open and close the studio on weekends with consistency and attention to detail
Maintain a clean, organized, and inviting environment that reflects our brand values
Support local marketing efforts, events, and community partnerships
Professionally manage calls, emails, and scheduling inquiries
You love converting leads and exceeding goals
Experience in Boutique Fitness: Pilates or group fitness knowledge is a strong plus
Confident on the phone, polished in person, and clear in writing
Comfortable with CRM tools (especially MindBody)
Quick thinker with a focus on delivering great client experiences
High energy, approachable, and genuinely passionate about connection
Must be available Saturdays and Sundays from 7/8am-2pm, with flexibility for additional shifts
Benefits
Fitness Perks: Enjoy complimentary Pilates classes to stay inspired and strong
Company
Industry
Industry is a professional network and hiring solution for the service and hospitality industry.
Founded in 2014
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$2.5M2016-10-24Seed· $2.3M
2015-09-21Angel· $0.2M
Leadership Team
Matt Cecil
Chief Executive Officer
Errol Asuncion
Founder & Chief Industry Officer
Recent News
The Hollywood Reporter
2025-03-26
Company data provided by crunchbase