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NEOGOV · 3 months ago

Licensed Lead Case Manager

Sheboygan, WI

Full-time

Onsite

Senior Level

$36.55/hr - $42.95/hr

NEOGOV is a proud employer in Sheboygan County, recognized for its commitment to workplace mental health. The Licensed Lead Case Manager will provide clinical supervision to case management staff, assess consumer eligibility, and coordinate programs and services in a trauma-informed manner.

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Responsibilities

Provides information, outreach, and assistance to consumers and the public at large; collects information, completes functional screen to determine services eligibility and need, and accepts referrals for services as assigned. Reviews cases to assure proper program placement

Maintains familiarity with and informs persons served of their rights and responsibilities and assures that rights are protected in the course of services delivered

Demonstrates engagement and responsiveness with consumers and responsibilities and their support teams; assess current functioning and priorities, and determines the type, times, range of services or supports required. Encourages conceptualization of cases in new ways and through trauma-informed and person-centered perspectives, and challenges supervisees to accurately perceive the thoughts, feelings and goals of the consumer

Helps to organize relevant case data in planning goals and strategies with the client and plots course of treatment as part of a treatment team

Provides, coordinates, regularly monitors, and/or adjust services as planned, assuring their ongoing focus, effectiveness, and efficiency

Models engagement and vulnerability in staff meetings

Maintains case records, including timely and accurate documentation of activity, progress toward goals, and changes in consumer status or plans

Maintains awareness of and compliance with applicable rules, policies, procedures, funding source requirements, professional standards

Ensures the use of evidence-based practices while encouraging and exploring the use of alternative, innovative and cost saving interventions

Supports and motivates staff to work towards identified program action plans and outcomes

Seeks guidance from supervisor, peers, and/or other relevant professionals when ethical questions or conflicts arise

Participates in unit and department meetings, discussions, training, and activities demonstrating orientation toward professional competence and continuous quality improvement; makes recommendations and assists with service improvement when warranted

Reinforces zero tolerance for interactions that are not professional, cautious, and compassionate

Participates in monthly budget/financial meetings

Lead appropriate group therapy programming as required

Lead, coordinate, and/or participate in committees and/or projects that serve to improve or expand unit services

Assist supervision with data collection for quarterly and annual reports

Provide training on an individual or group basis to the internal team or external providers

Serve as a first stop for case management staff who have clinical or programmatic questions or support needs and serves as a resource to staff in the absence of the supervisor

Evaluates clinical skill in new staff and reports this to supervisor

Provide regularly scheduled clinical supervision with an agenda and maintains supervision notes which are shared with supervisor, and brings to supervisor any administrative or clinical issues that arise

Involves supervises in the supervision process, shares power, and builds leadership skills; making supervision a constructive learning process

Seizes teachable and leadership moments when working with staff: Shares opinions, experience, resources, literature, evidence-based practices, and gives direction

Other duties as assigned

Qualification

LCSWLPC licenseClinical supervision experienceDual-certification in mental healthTrauma-informed principlesFederal lawsSound judgmentCultural sensitivityEffective communicationOrganizational skills

Required

Must possess and maintain a current LCSW (Licensed Clinical Social Worker) or LPC (Licensed Professional Counselor) license in the state of Wisconsin

In accordance with Wisconsin Legislature DHS 36.10(2)(g)1, only qualified staff (positions 1-8) are permitted to provide clinical supervision

Knowledge and understanding of federal laws, State Statutes, and administrative rules which regulate the services to be provided

Knowledge and understanding of the programs, funds and services available

Knowledge of and sensitivity to social problems, cultural diversity, human growth and development, and individual and family functioning

Ability to coordinate activities and functions that cross unit and departmental lines and involve other county and community agencies

Ability to provide observation of direct practice and provide constructive feedback

Ability to establish and maintain effective working professional relationships with consumers, peers, supervisors, community stakeholders and the public at large

Ability to relate to people and to communicate effectively in both written and oral formats

Ability to maintain confidentiality

Ability to exercise sound judgment in confrontational and stressful situations

Ability to convey a sense of competence, calm, and hope in regard to even the most challenging situations

Ability to follow instructions, be organized, complete tasks, and to work closely with the supervisor and others

Must have unlimited access to a car, a valid driver's license, automobile insurance, and the ability to efficiently travel in and out of county, as needed

Preferred

Preference given to individuals with a dual-certification in mental health and addiction counseling with experience serving children and adults living with severe and persistent mental illness

Knowledge of or experience with trauma-informed principles and practices is preferred