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Lexus of Woodland Hills · 3 months ago

Service Technician - Eligible for Sign on Bonus!

US-CA-Woodland Hills

Full-time

Onsite

Mid Level

3+ years exp

Lexus of Woodland Hills is a leading automotive service provider, seeking a Service Technician to deliver high-quality vehicle repairs and maintenance. The role involves servicing and repairing vehicles, conducting pre-delivery inspections, and ensuring customer satisfaction through excellent service.

Automotive

Responsibilities

Effectively and accurately perform quality repair work in accordance with dealership's and factory standards

Checks all fluids and maintenance-related parts and tops-off or replaces fluids or filters/parts as required

Performs routine service inspections or tests and completes standard maintenance jobs

Road-test vehicle to ensure quality repair work was completed

Maintains cleanliness of vehicles while performing service or repairs

Ensures that required documentation is complete and is in compliance with regulations and standards

Follows all shop policy, procedure, safety, and environmental rules

Helps maintain shop appearance and safety standards and ensures the shop runs in an efficient manner by performing duties such as inventory stocking and other general functions

Attends all staff meetings, trainings, and educational classes as required

Complete system diagnostics and full automotive troubleshooting and testing

Maintain an organized and neat shop area

Communicate directly with service advisors regarding the status of the service work as well as the estimated time for completion so that customers can be informed

Continuously learn new technical information and techniques in formal training sessions in order to stay informed with rapidly changing automotive technology

Demonstrates behaviors consistent with the Company's Values in all interactions with customers, coworkers and vendors

Performs other duties as assigned

Qualification

ASE CertificationAutomotive TroubleshootingLexus/Toyota ExpertiseDealer-Level ExperienceCustomer Service SkillsPhysical DexterityProfessional AppearanceCommunication SkillsProblem Solving SkillsTeamwork

Required

High school diploma or GED

Some post-secondary automotive training

At least one year of dealer-level or large facility experience

Certification by the National Institute for Automotive Service Excellence (ASE)

Unrestricted driver's license

Clean driving record

Strong technical performance record

Strong physical dexterity and stamina

Ability to work productively in a fast-paced team environment

Positive attitude

Professional appearance

Great communication skills

Ability to deliver world class customer service

Preferred

3-5 years' experience

Dealership experience

Able to drive both automatic and standard-transmission vehicles

National Institute of Automotive Service Excellence (ASE) certification(s) or certification(s) in different specialized areas such as: brakes, electrical/electronic systems or engine performance

Excellent communication, customer service, and problem solving skills

Excellent interpersonal skills to interact professionally with customers, vendors, and staff

Safety and customer service oriented

Able to bend, kneel, squat, stand, and lift heavy objects as needed

Self-motivated with solid work habits

Valid California driver's license with a clean driving record