Winter Park Resort · 4 months ago
Ski Technician - Aspen
Ski Butlers is a leader in ski and snowboard rental delivery, aiming to provide a hassle-free experience for customers. The Ski Technician role involves delivering equipment rentals, providing on-mountain support, and ensuring customer satisfaction through effective communication and timely service.
Travel
Responsibilities
Completing scheduled and reactive ski/snowboard rental fittings while focusing on our three Key Customer Requirements:
On Time – Arriving within 5 minutes of the agreed upon time
Communication – Setting clear expectations around the entire scope of service
Equipment – Choosing the right equipment for each guest given their skills and current conditions at the resort
Provide equipment support to our guests within 45 minutes
All scheduled returns are brought back to the shop, sanitized, re-stickered and tuned for their next use
Maintain delivery vehicle cleanliness and fuel levels
Packing orders for future delivery
Setting up the next shift and future team members for success
Basic ski/snowboard tuning, waxing and general equipment maintenance
Making/Answering customer phone calls with a positive and inviting tone of voice
Restocking delivery vehicles with extra equipment
Qualification
Required
Expect weekend and holiday work
Daily operations broken into morning and evening shifts
No previous experience required!
Benefits
Full Aspen Ski Company Premier Pass: Unlimited use & no blackout dates at Aspen, Aspen Highlands, Buttermilk & Snowmass
Ikon Base Pass is included with Aspen Ski Company Premier Pass
Free Alterra Mountain Company Employee pass: Unlimited access to all AMC owned resorts
Ability to upgrade to full Ikon Pass at heavily discounted rate
Ability to ski everyday
Access to 645+ industry discounted brands through Expertvoice
Discounted access to Rossignol/Dynastar/Lange equipment
401K benefit and match for ALL staff members over 18 years old
Company
Winter Park Resort
Winter Park Resort is a travel & tourism company that offers ice skating and dog sledding activities.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-11-11
Seattle TechFlash
2025-06-21
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