NEOGOV · 4 months ago
Dispatcher - Lateral (Full-Time/Job Share/Part-Time/Per-Diem)
Fountain Valley, CA
Internship
Onsite
Intern, Mid Level
$80K/yr - $98K/yrThe City of Fountain Valley is a mid-sized full-service Police Department located in Orange County, serving approximately 60,000 residents. They are seeking a Dispatcher to perform skilled work in receiving and transmitting police radio and telephone calls, dispatch appropriate personnel and equipment, and maintain detailed records of activities in response to each request.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Receive and process emergency calls for police and fire protection services or information, promptly and efficiently dispatch personnel and equipment to accidents, rescue, and emergency scenes
Analyze requests for police service, determine priority ranking of each request and the kind and level of service to be dispatched in initial response, and determine available units to dispatch
Listen to each radio transmission from police personnel in the field, acknowledge, and comply with request for action or information
Maintain awareness of position of each police unit and activities in which personnel are engaged, check periodically with personnel to verify position and activity, supply back-up personnel, and take other appropriate steps to provide for the safety of field personnel
Maintain detailed records of each service request, each action taken, and the time each action was taken
Operate dispatch equipment and computer equipment
Input and retrieve a variety of public safety information using a computer; enter, update, and retrieve information regarding wanted persons, stolen property, vehicle registration, stolen vehicles, and other information
Notify ambulance personnel, alarm company, traffic and signal maintenance, and other related personnel concerning emergencies
Maintain knowledge of the geography, street locations, and landmarks in the City and a general knowledge of the geography and landmarks of surrounding cities
Assist in training new personnel in the operations of the Dispatch Center
Perform a variety of record keeping, filing, and other general clerical duties
Perform other duties as assigned
Qualification
Required
Graduation from high school or equivalent
Successful completion of the P.O.S.T Public Safety Dispatchers Basic Course is required
Successful completion of probation as a Dispatcher in a municipal setting
The proper operation of telephone, voice radio, and burglar alarm reception equipment
The proper operation of computer, speed dialer, dictaphone/tape recorder, and teletype machines
The geography of the City and location of streets and important buildings
State mandated data bases including driver's license, vehicle registration, warrants, and restraining orders
Correct English usage, spelling, punctuation, and grammar
Analyze situations and adopt quick, effective courses of action in emergency situations, in accordance with established rules and regulations
Speak clearly, in a well-modulated voice, and use proper diction
Effectively communicate with and elicit information from upset and irate citizens
Follow oral and written instructions and carry out assignments with minimal supervision
Type at a speed necessary for successful job performance
Establish and maintain effective working relationships with other employees, City officials, and the public
Maintain the security of criminal offenders and other confidential information
Prepare and maintain a variety of records and reports
Ability to work evenings, holidays, weekends, irregular hours, and variable shifts
Ability to work closely with others and in confined spaces, around electrical energy
Normal vision and hearing acuity
Benefits
The City of Fountain Valley offers a competitive and benefits package.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
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2025-11-14
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2025-10-31
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