NEOGOV · 3 months ago
Utility Supervisor IV-Substations
Naperville, IL
Full-time
Onsite
Senior Level, Lead/Staff
$129K/yr - $155K/yr
8+ years expNEOGOV is seeking a Substation Supervisor for the City of Naperville’s Electric Utility. This role involves supervising employees in the safe operation of the electric utility, ensuring proper staffing and efficient resource utilization while managing customer needs and internal stakeholder relationships.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provide leadership and direction to drive a culture of safety, productivity, and customer service
Maintain discipline, order, and efficiency
Identify and secure training as required to meet OSHA and internal requirements
Perform field and site visits
Manage safety, productivity, overtime, and material costs
Ensure the work is safely completed on schedule, to budget, by design standards, and according to code
Leads outage restoration efforts. Identifies the cause of customer outages and develops a safe, efficient plant to restore or provide temporary power
Monitor workload and audit job quality to ensure the organizational goals are met
Coach employees for continued focus on safety, quality, and peak performance
Administer employee performance evaluations and maintain accurate personnel documentation
Ethically manage to the labor contract
Work extended hours due to workload, weather, or City emergencies
Investigate and respond to customer and internal inquires or complaints
Perform all on-call duty obligations as required
Read prints and site plans to determine best options for providing service
Manage through conflicts and lead through adversity
Participates in cross-functional teams – quality, safety, operational efficiency, corporate initiatives, etc
Identify and remove barriers and resolves issues
Create, implement, and manage employee motivation and recognition activities
Initiate and drive continuous improvement initiatives
Willingly share knowledge and mentor others
Recognized as a subject matter expert in the industry
Performs all other duties as assigned
Qualification
Required
A Master's Degree in Business Administration or a Professional Engineer License
Eight or more years of relevant supervisory experience
Demonstrated effective leadership competency
Experience with represented employees and labor contracts
Equivalent combinations of education and experience may be substituted
A valid State of Illinois driver's license
Preferred
Prior linework experience or network experience
Possesses experience with various utility computer applications
Demonstrated working knowledge of company construction and maintenance practices and/or industry standards and practices
Demonstrated customer focus
Demonstrated effective written and verbal communication skills
Demonstrated presentation and public speaking skills
Demonstrated effective interpersonal skills
Demonstrated ability to work self-directed and be a team player
Demonstrated effective problem solving and analytical skills
Demonstrated effective conflict management and negotiating skills
Possesses experience with represented employees and labor contracts
Demonstrated ability to motivate team members
Possesses supervisory experience in effectively handling employee issues
Demonstrated ability to implement and effectively lead others through change
Demonstrated ability to apply Environmental, Health, and Safety into Project Execution Plan (i.e., Environmental Checklists)
Project Management experience
Benefits
Medical, Dental, Vision, and Life Insurance
IMRF (Illinois Municipal Retirement Fund) or Fire/Police Pension Programs
May be eligible for Federal Student Loan Forgiveness Program (if requirements are met)
Deferred Compensation Investment Plans
Flexible Spending Accounts
Employee Assistance Program
Additional Voluntary Benefits
Paid Time Off and Holidays
Sick Time
Paid Maternity and New Parent Leave
Service and Recognition Awards
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase