Apply on Employer Site

NEOGOV · 4 months ago

Lead Program Assistant - LIMITED TERM

Hayward, CA

Full-time

Onsite

Entry, Mid Level

$87K/yr - $106K/yr

2+ years exp

NEOGOV is a company that supports community services, and they are seeking a Lead Program Assistant for the Youth and Family Services Bureau in the Hayward Police Department. The role focuses on enhancing services for families and youth in the community, providing case management and support to prevent juvenile justice involvement.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Work with supervisors to identify community needs and opportunities and design programs to fill those needs and achieve identified program outcomes

Under direction, develop and implement policies and procedures for implementing various, education, community and volunteer programs to assist youth

Under direction, represent program to the public through public service announcements, classes, workshops, events and presentations

Maintain systems for tracking activities and performance measures

Qualification

Case managementProgram planningCommunity engagementRestorative justiceBilingual in SpanishCustomer serviceReport writingConflict resolutionTeam collaborationEffective communication

Required

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying

Two (2) years of experience equivalent to the Library Program Assistant or two (2) years progressively responsible experience in case management, education/tutoring program coordination, customer service, project management or similar field

Equivalent to a Bachelor's degree in Humanities, Social Sciences, Counseling, Education or a closely related field

Possess and maintain a valid California Class C Driver's License

Knowledge of principles and practices of case management, customer service and community engagement

Knowledge of program planning, development and implementation

Knowledge of community and local government services, agencies and resources

Knowledge of laws and regulations relating to applicable program operations

Knowledge of principles of supervision, consensus building and conflict resolution

Knowledge of basic word processing, desktop publishing and spreadsheet applications (Microsoft Office program suite)

Ability to develop and/or assist in developing effective education/tutoring programs, policies and procedures to meet identified program goals

Ability to develop and maintain positive effective working relationships with community groups, organizations, co-workers, City departments, and the public

Ability to communicate effectively with a wide range of clients and agencies

Ability to prepare clear, concise written reports, letters, and memoranda

Preferred

Preferably have experiences living or working in Hayward and/or Alameda County

Preferably bilingual in Spanish but not required

Benefits

Alternative Work Schedule and/or Telecommuting

Vacation - 80 hours minimum

15.5 Paid Holidays

Generous employer contribution for Health, Dental and Vision coverage

CalPERS Defined Benefit Retirement Plan (2.5% at 55 for Classic CalPERS members | 2.0% at 62 for New CalPERS members | 3.0% at 50 for Classic Safety members | 2.7% at 57 for New Safety Members) - No Social Security participation.

Life and Disability Insurance and Paid Leave

Flexible Spending Accounts

Tuition Reimbursement

Health and Wellness Reimbursement

Professional Development Reimbursement

457 Deferred Compensation Plan (employee paid)

Your choice of CalPERS Medical Plan (with generous employer contribution)

Dental Insurance (plans available through Delta Dental or United Concordia)

Vision Insurance

Life Insurance

Disability Insurance

Paid Leave