NEOGOV · 5 months ago
Emergency Dispatcher Trainee - Registry
PCSO Administration - 971 Jason Lopez Circle Bldg C Florence AZ 85132, AZ
Full-time
Onsite
New Grad
$52K/yr - $52K/yrNEOGOV is a company seeking to fill the position of Emergency Dispatcher Trainee for the Pinal County Sheriff's Office. In this entry-level role, the dispatcher will answer emergency calls, gather information, and assist law enforcement and public safety personnel, ultimately leading to a promotion upon successful training completion.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Answer incoming emergency calls, interview and pacify callers, gather details, prioritize calls for service and determine appropriate personnel to respond, dispatch emergency responders, and relay pertinent information to law enforcement and public safety personnel in a concise, organized, and understandable manner
Perform duties according to Sheriff’s Office policies and Standard Operating Procedures (SOP) for emergency services dispatch, in order to assure the safety of PCSO Deputies, other public safety personnel and the public
Provide information, instructions, and assistance to the public within scope of authority
Enter call information into computer aided dispatch (CAD) incident logs and in state and national databases at Deputies' request and search law enforcement and civilian data bases to provide Deputies with information
Track a variety of law enforcement and public safety agencies, resources, personnel, incidents, and trends
Provide detailed call information to Deputies as needed, maintain status and awareness of all public safety unit locations, monitor message traffic and relays information to Deputies, and assure that Deputies' safety is the top priority
Notify key personnel on critical incidents, contact other law enforcement and public safety agencies for additional information and resources as needed, and relay information regarding incidents
Enter data for records and reports, process forms and record files, query system databases as requested, collect statistical data and compile data for reports, and update and assure the accuracy of database
Receive and send information to and from other agencies and jurisdictions
Assist other Sheriff’s personnel, County departments, outside organizations, businesses, and Federal, state, and local emergency services organizations
Maintain the integrity, professionalism, values, and goals of the Sheriff’s Office by assuring that all rules and regulations are followed and that accountability and public trust are preserved
Responsible for ACJIS entries and removals and check co-workers’ entries
Run subjects, vehicles, guns, etc. through the state and FBI' databases (ACJIS) to check for warrants, stolen status, validity of driver's licenses and vehicle registrations
Answer all phone lines including 911 calls
Maintain order and control over a radio channel
Dispatch calls via radio to deputies and monitor deputies while on patrol
Maintain absolute confidentiality of work-related issues, customer records, and restricted County information
Perform other related duties as required
Qualification
Required
High school diploma or GED equivalent
Two (2) years of customer service and computer experience
Type 35 wpm
Must pass a thorough background investigation and background re-investigation every 5 years
Terminal Operator Certification for access to Arizona Criminal Justice Information System (ACJIS) is required within six (6) months of hire
Or an equivalent combination of relevant education and/or experience may substitute for the minimum requirements
Preferred
Valid Arizona State Driver's License
Additional technical training and certifications may be required at the direction of the Sheriff
Benefits
An Employer that Values Each Employee and Prioritizes a Work Experience that Provides Ample Time for Stress Reduction and Work Life Balance.
Paid Vacation And Sick Leave
15 Vacation Days Accrued Annually Starting Day One
After Three (3) Years of Service 18 Vacation Days Accrued Annually
After Five (5) Years of Service 20 Vacation Days Accrued Annually
Ten Paid Holidays + One Paid Floating Holiday to Use as You Wish
13 Sick Leave Days Accrued Annually Starting Day One
Paid Sabbaticals Every Five (5) Years
Two Week Sabbatical After Five Years of Continuous Service
Three Week Sabbatical After Ten Years of Continuous Service
Four Week Sabbatical After Fifteen Years of Continuous Service
Four Week Sabbaticals Every Five Years After Fifteen Years of Continuous Service
Comprehensive Wellness Program
Quarterly Wellness Challenges
Vision Exams and Optometry Events Onsite
Vaccination Clinics
Onsite Mammogram and Prostate Screening Events
Skin Cancer Screening Events Onsite
Biometrics and Health Screening Events Onsite
Financial Health and Retirement Planning Events Onsite & Online
Fitness Resources and Onsite Sessions Like Yoga and Tai Chi
Retirement Plans with Generous Employer Contributions - Guaranteed Lifetime Benefit!
Variety of Top Tier Affordable Medical Plans - Six Different Medical Plans to Choose From
Some Medical Plans with Zero Employee Premium Cost
Dental and Vision Plans
Tuition Reimbursement Program
Alternative Work Schedules
Telehealth
Qualified Employer for the Public Service Loan Forgiveness Program through the Dept of Education
Employee Assistance Program with Ongoing Training & Development Options
Civil Service Leave
VanPool Options
Short-Term Disability – Employer Paid
Basic Life Insurance - Employer Paid
Flexible Spending Accounts for Dependent Care and Medical Expenses
Suite of Voluntary Benefits including additional Life, Accident, Critical Illness & Cancer Insurance
Plus, work with an amazing team of people who are committed to making Pinal County a great place for its citizens and its employees (Above listed benefits are in effect as of January 7, 2024)
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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