NEOGOV · 5 months ago
Volunteer: Visitor Support Liaison
Hennepin County
Full-time
Onsite
New GradNEOGOV is associated with Hennepin County's Human Services and Public Health department, seeking a Visitor Support Liaison. This volunteer role involves greeting visitors, assisting with resource navigation, and creating a welcoming environment at Human Service Centers.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Assist visitors with checking in at self-service kiosks
Offer respectful guidance and help people navigate the facility
Engage thoughtfully to understand each visitor’s needs before directing them to services
Share accurate information about services available at the Northwest, North, and South Human Service Centers
Monitor lobby areas for well-being concerns and respond or escalate appropriately
Follow health, safety, and emergency protocols as trained
Qualification
Required
Enjoy working with diverse populations
Strong listening and communication skills
Ability to work collaboratively as part of a helping team
Maintain confidentiality and professional boundaries
Reliable and committed to scheduled shifts
Must be at least 18 years old
Completion of application, interview, orientation, background check (if applicable), and training
Preferred
Bilingual skills in Hmong, Russian, Spanish, or Somali are appreciated but not required
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase