Apple · 2 months ago
Design Lead, Special Projects
Apple is a company that revolutionizes entire industries through innovation and diversity. As a Design Lead for Special Projects, you will shape the future of Apple Retail by turning groundbreaking ideas into tangible realities, exploring new technologies to create exceptional experiences for customers and teams.
AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
Responsibilities
Lead concepting, design and development of special retail projects, including new retail concepts, in-store experiences, and employee tools, ensuring they deliver innovative and unique "Only at Apple" moments
Collaborate with retail strategists and Employee Experience teams to translate business objectives and customer and employee needs into compelling design visions
Drive the exploration and application of emerging technologies, including AI/ML, AR, Audio, to create personalized, immersive and seamless in-store experiences for customers and employees, enhancing areas like customer service, product discovery, learning, and employee workflows
Qualification
Required
12+ years of experience in designing and delivering exceptional customer and employee experiences
A portfolio demonstrating strong craft, design thinking, problem-solving, and clear examples of work catering to the needs of multiple user groups
Strong understanding of the potential of Artificial Intelligence and Machine Learning in enhancing retail experiences and streamlining employee workflows
Exceptional storytelling abilities: You can take complex concepts and translate them into clear, compelling narratives that resonate with customers, employees, and executive stakeholders alike
Track record of cross-functional collaboration, working effectively with partners to drive innovative in-store experiences and tool development forward
Bachelors degree in Design, UX or related field, or equivalent experience
Preferred
Experience implementing and/or designing with AI or ML
Demonstrated ability to conceive, develop, and execute big ideas with meticulous attention to detail, ensuring every aspect of the experience is carefully considered and beautifully crafted – from the customer's perspective to the employee's toolkit
A relentless focus on the customer, ensuring that all design decisions are guided by a deep understanding of their needs, desires, and aspirations. Equally important is your understanding of the challenges and needs of retail employees
The ability to translate high-level retail strategies into tangible experiences that enhance the brand, drive customer engagement, and empower our employees to be their best
A visionary mindset, with the ability to paint vivid and easily understood pictures of the future of Retail
A strong design aesthetic, reflected in your understanding of Apple's brand values and commitment to design excellence
Benefits
Comprehensive medical and dental coverage
Retirement benefits
A range of discounted products and free services
Reimbursement for certain educational expenses — including tuition
Discretionary bonuses or commission payments
Relocation
Company
Apple
Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
H1B Sponsorship
Apple has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)
Funding
Current Stage
Late StageTotal Funding
$5.67BKey Investors
Berkshire HathawayMicrosoftSequoia Capital
2026-01-10Pre Seed· $1M
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
Leadership Team
Tim Cook
CEO
Craig Federighi
SVP, Software Engineering
Recent News
Venrock
2025-12-01
2025-09-25
Mac Daily News
2025-09-25
Company data provided by crunchbase