Apply on Employer Site

Hotel Equities · 3 months ago

Facilities Technician - Postcard Cabins Starved Rock Ottawa, IL.

Ottawa, IL, US

Full-time

Onsite

New Grad, Entry Level

Tulsa Club Hotel, part of the Curio Collection by Hilton, is seeking a Facilities Technician for the Postcard Cabins Starved Rock in Ottawa, IL. The role involves maintaining the hotel’s overall operation and appearance, ensuring compliance with safety standards, and supervising maintenance activities.

Hospitality

Responsibilities

Ensure customer satisfaction at all times, modeling and adhering to the Guest Service Standards

Ensure compliance with all company, state, local and federal policies/guidelines pertaining to the maintenance of a clean, safe environment for associates, guests and vendors

Ensure proper operations of the hotel’s equipment and systems, to include life safety, telecommunications, key control, HVAC, plumbing, mechanical, electrical, pool, kitchen equipment, laundry equipment and any other related systems and equipment

Ensure maintenance request orders are handled in a prompt and courteous manner including logging and follow up

Communicate with Assistant General Manager, OM and/or General Manager on a regular basis regarding the specific and overall condition of the building structure(s), related systems

Supervise any external contractors who may be employed by the hotel to carry out maintenance work

Adheres to all work rules, procedures and policies established by the company

Qualification

Mechanical equipment knowledgePlumbing systems knowledgeElectrical systems knowledgeBasic computer skillsCommunication skillsCustomer service orientationProblem-solving abilitiesTeamwork

Required

High School diploma /Secondary qualification or equivalent

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards

Must be able to speak, read, write and understand the primary language(s) used in the workplace

Must be able to read and write to facilitate the communication process

Most tasks are performed in a team environment There is no direct supervision

Requires good communication skills, both verbal and written

Must possess basic computational ability

Must possess basic computer skills

Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, NLRA