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Versapay · 2 months ago

Payments Settlement Operations Manager

United States

Full-time

Remote

Mid, Senior Level

$100K/yr - $110K/yr

5+ years exp

Versapay is a company that automates accounts receivable to enhance cash flow and operational efficiency. They are seeking a Payments Settlement Operations Manager to lead payment settlement processes, ensuring accuracy, compliance, and operational excellence in financial operations.

Enterprise SoftwareFinancial ServicesFinTechPaymentsSaaSSoftwareTransaction Processing

Growth Opportunities

Responsibilities

Manage and audit daily settlement operations across ACH, wire, card, and alternative payment methods

Monitor and resolve exceptions, rejects, and discrepancies in payment processing

Ensure accurate posting of returned items and alignment with invoice reconciliation

Reconcile daily transactions and investigate discrepancies

Escalate unresolved issues and coordinate with internal and external stakeholders

Lead automation initiatives to reduce manual intervention and improve operational efficiency

Collaborate with Product and Engineering teams to enhance payment workflows and system capabilities

Prepare and analyze reports on payment activities and settlement performance

Identify trends and recommend process improvements

Ensure adherence to internal controls, regulatory requirements, and audit standards

Serve as the escalation point for payment-related issues and partner with Legal and Compliance teams as needed

Supervise and mentor a team of settlement analysts and specialists

Conduct performance reviews, set KPIs, and foster a culture of continuous improvement

Partner with Finance, Accounting, Customer Support, and external vendors (e.g., Telecheck, Fiserv, Worldpay) to ensure seamless operations

Provide strategic input on new payment products and services

Qualification

Payment operations managementSettlement systems knowledgeDispute resolutionAutomation tools experienceERP/payment platformsAnalytical skillsTeam supervisionCommunicationLeadership skillsCross-functional collaboration