ServiceMaster RRH ยท 5 months ago
Contents Cleaning Technician
Everett, WA 98208
Full-time
Onsite
New Grad, Entry Level
$17/hr - $22/hrServiceMaster RRH is a leading provider of essential services with a focus on customer satisfaction. The Contents Cleaning Technician is responsible for inspecting, packing, and cleaning items affected by water or fire damage, ensuring high-quality service and proper documentation for insurance reimbursement.
Consumer Services
Responsibilities
Retrieves work orders, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site. (a good portion of work will be performed at the shop)
Explain processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide with or without supervisor
Completes assigned jobs according to company processes while maintaining quality control on each job with urgency
Performs fire/smoke damage repair and tasks to include pack-out of contents, removing/disposing of non-salvageable materials, cleaning items with the utmost attention to detail and care for breakables
Ensures equipment, supplies, vehicles, and products are properly handled. Reports any equipment malfunction and or damage to supervisor
Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
Resolves issues with customers, communicates customer issues, daily job activities with supervisor and key company staff
Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies
Qualification
Required
High school graduate or equivalent
Good verbal and written and communication skills
Good problem solving and customer service skills
Must be able to prioritize activities and meet deadlines
Experience with entering data using a tablet or mobile phone
Report to work on time in a clean, complete uniform
Read and follow product label usage instructions
Attention to detail and ability to describe common household products accurately
Preferred
Experience in the restoration or construction industry
Valid Drivers' License and satisfactory driving record
Company
ServiceMaster RRH
We are a full-service, restoration company specializing in water, mold, and fire damage.
Founded in 1996
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase