Octapharma Plasma, Inc. · 4 months ago
Donor Center Technician I
Octapharma Plasma, Inc. is a company focused on plasma collection and processing. They are seeking a Donor Center Technician I to ensure compliance with regulations, maintain a high level of customer service, and perform various tasks related to donor eligibility and plasma collection.
BiotechnologyHealth CarePharmaceutical
Responsibilities
Ensures total operation is compliant with state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance
Maintains high level of customer service and positive donor experience in line with company values and culture
Maintains cleanliness of work area to ensure a clean and professional environment. Stocks and maintains an orderly work area with sufficient supplies to meet production demands
Maintains Donor Center equipment based on Standard Operating Procedures and applicable manufacturer instructions
Monitors donor conditions, employing techniques to ensure donor comfort, safety, and the quality of plasma product
Maintains Donor confidentiality based on company policy
Maintains complete and accurate record keeping per company’s Standard Operating Procedures
Responsible for troubleshooting machine alarms/alerts and perform QCs routinely (defined as daily/monthly) on equipment
Cleans any blood or plasma spills and performs proper procedure for disposition of biohazardous waste
Performs other job-related tasks, as assigned
Ensures that donor meets eligibility criteria based on Standard Operating Procedures
Performs donor vitals evaluation per Standard Operations Procedure
Performs finger stick for Microhematocrit and Total Protein determination
Registers applicant donors per Standard Operating Procedures
Sets up and prepares all equipment and disposable supplies for venipuncture and plasmapheresis procedures per standard operating procedures
Disconnects donor after plasmapheresis process is completed per standard operating procedures
Maintains proper ratio to ensure donor safety and quality of product
Operates the automated plasmapheresis machines including response and evaluation of all machine alarms and alerts, responds to donor adverse events, and documents exceptions
Prompt and sterile collection and storage of plasma product and samples per Standard Operating Procedures
Handles tested and untested product, as well as product with unsuitable test results
Properly organize samples and product in a walk-in storage freezer per Standard Operating Procedures
Prepares product and samples for shipments, per Standard Operating Procedures and federal transportation regulations
Monitors freezer and refrigerator temperatures and immediately inform appropriate personnel if equipment is not functioning properly. Record variance if applicable
Qualification
Required
High school diploma or equivalent (GED) required
Basic computer knowledge and skills required
Ability to speak, read, write (legibly and accurately), and understand English required
Strong customer service skills required
Strong organizational skills required
Ability to read, follow, and interpret regulations, instructions and manuals required
Ability to understand verbal instruction required
Ability to read numbers on screening equipment and perform basic mathematical calculations required
Effective communication skills required
Must be able to work day and evening hours, weekends, holidays, and extended shifts on a frequent basis
Attendance and punctuality required
Utilize all required and appropriate PPE (Personal Protective Equipment) at all times
Ability to sit or stand for extended periods
Ability to tug, lift, and pull up to thirty-five pounds
Ability to bend, stoop, or kneel
Occupational exposure to blood borne pathogens
Ability to view video display terminal less than 18” away from face for extended periods of time, up to four (4) hours at a time
Ability to work in an environment with a temperature of -40C or colder for extended periods
Occasional exposure to and handling of dry ice
Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests
Ability to use assistive devices if needed for mobility or communication
Preferred
Three (3) months' experience in clerical or customer service position preferred
Specific certification or licensing based on State requirements
Company
Octapharma Plasma, Inc.
About Us: Octapharma Plasma, Inc. helps change lives through the incredible power of plasma donation.
Funding
Current Stage
Late StageRecent News
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2025-09-26
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