Apply on Employer Site

NetSuite · 4 months ago

Sr Director of Facility Operations

United States

Full-time

Remote

Director/Executive

10+ years exp

NetSuite is a subsidiary of Oracle, and they are seeking a dynamic Senior Director to lead facility operations for its portfolio of leased data center sites across North America. The role focuses on ensuring operational excellence, strategic vendor management, and maintaining high standards for security and efficiency in data center operations.

Cloud ComputingComputerCRMiOSSaaSSoftware

No H1B

Responsibilities

Oversee all aspects of data center facility operations at North American NNN leased sites, including preventive maintenance, incident response, environmental monitoring, and lifecycle management

Develop and implement operational strategies aligned with Oracle’s security, health, safety, and environmental standards, in close coordination with local and federal regulations

Serve as OCI’s primary point of contact with property landlords and third-party vendors under NNN lease agreements, ensuring adherence to service level agreements (SLAs) and lease obligations

Partner with construction to ensure all aspects of commissioning for new sites, including acceptance testing, integrated systems testing, and the transition to daily operations

Ensure operational transparency and positive relationships by actively engaging with community stakeholders, local authorities, and regulators

Drive robust capacity planning, risk mitigation, performance monitoring, and budgeting for the North America data center portfolio

Recruit, hire, develop, and mentor a regional team responsible for direct operational oversight and landlord liaison

Establish, track, and report on key performance indicators (KPIs) to measure and optimize operational effectiveness, cost management, and sustainability goals

Oversee site audits, compliance reviews, and documentation in support of certifications and regulatory requirements (e.g., SOC2, ISO, local authorities having jurisdiction)

Act as incident commander and escalation point for major facility events, driving root cause analysis and continuous improvement

Foster a culture of safety, accountability, collaboration, and innovation across a distributed facilities team

Collaborate closely with Oracle’s design, engineering, compliance, and cloud operations teams to support site readiness, expansion, and capital planning

Qualification

Facilities managementMechanicalElectrical systemsCommissioning activitiesNNN lease managementIncident managementPerformance optimizationCommunity engagementRelationship managementRegulatory complianceCloud data center operationsEnvironmental regulationsTeam leadershipNegotiation skills

Required

Combination of relevant education, experience, and/or specialized training in facilities management, engineering, or a related technical discipline

Deep understanding of the sequence of operations for major mechanical and electrical systems, such as power distribution, cooling, life safety, and building automation, within mission-critical environments

Demonstrated experience in recruiting, hiring, leading, and developing high-performing technical and operational teams

Proven record of engaging positively with community stakeholders, local officials, and regulatory agencies to support operational transparency and compliance

Significant hands-on experience in commissioning activities for new or expanded data center facilities

Expertise in managing NNN lease relationships and third-party vendor contracts, with a particular focus on North American markets

Proficient in incident management, root cause analysis, and performance optimization for data center operations

Strong verbal, written, negotiation, and relationship management skills

Familiarity with industry standards such as Uptime Institute and ASHRAE, and with relevant environmental, health, and safety regulations in the United States and Canada