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Wolters Kluwer · 2 weeks ago

Senior Account & Relationship Manager

Georgia, United States

Full-time

Hybrid

Senior Level

$56K/yr - $96K/yr

5+ years exp

Wolters Kluwer is seeking a Senior Account & Relationship Manager to expand their client portfolio and develop new business opportunities. The role involves deeper engagement with clients, contributing to customer satisfaction and revenue growth.

BankingFinanceInformation ServicesInformation TechnologyLegalMobilePublishingSoftware

Responsibilities

Identify and develop new business opportunities within assigned market

Engage with clients to understand their needs and align them with the organization's offerings

Prepare and deliver effective sales presentations and product demonstrations

Negotiate product/service terms with moderate authority

Maintain comprehensive records of customer interactions and sales metrics

Follow up on leads and convert them into sales

Manage customer accounts and ensure their satisfaction

Collaborate with internal teams to address customer requirements and issues

Assist in the preparation of sales forecasts and performance reports

Participate in developing strategies to achieve sales targets

Qualification

Legal field sales experienceProduct knowledgeSales strategyCRM software proficiencyCustomer service principlesAnalytical skillsCommunication skillsProblem-solvingOrganizational skills