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AAA-The Auto Club Group · 3 weeks ago

Automotive Technician B

Pisgah Forest, NC

Full-time

Onsite

Mid Level

3+ years exp

AAA The Auto Club Group is the largest chain of AAA club-owned repair facilities in the USA, providing a full range of automotive repair and maintenance services. The Automotive Technician B role involves performing routine maintenance and basic repairs on automobiles and trucks while ensuring a positive customer experience.

Responsibilities

Complete routine scheduled maintenance service on automobiles and trucks, as directed by a Manager or Service Advisor

Perform automotive repairs, adjustments and maintenance procedures as outlined on repair orders

Complete fluid exchanges, alignments, brake services, advanced repair and maintenance services, etc

Drive vehicles into service bay, prepare them for and completes digital vehicle inspection

Test drives vehicles and prepare vehicle for delivery to customer after necessary repairs and maintenance are complete

Keep the shop clean and organized to ensure a positive member / customer experience

Work with, mentor and train less experienced Technicians

Qualification

ASE certificationsAutomotive repair experienceAutomotive systemsTechnical school certificationCustomer service skillsMentoring skillsOrganizational skills

Required

Have a High School diploma, GED or Technical school certification

Possess valid driver's license

3 years or more of experience repairing vehicles at a dealership or automotive center

Are knowledgeable about automotive and/or truck systems, tools and technical resources and are able to independently perform a variety of basic repairs and maintenance of automobile and truck vehicles

Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance and the need to maintain a clean, safe and organized work area

Are able to consistently provide exceptional customer service and improve customer service scores