NEOGOV · 3 months ago
Library Assistant - Support Services (Part-Time)
Leesburg, FL
Full-time, Part-time
Onsite
New Grad, Entry Level
$16.71/hr - $16.71/hr
0+ years expNEOGOV is seeking a Library Assistant to provide basic library services. The role involves assisting patrons with inquiries, managing library materials, and supporting library projects under general supervision.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Greets patrons and follows good customer service practices at all time
Operates library computers for data entry and information retrieval
Checks in and checks out library materials for patrons
Issues library cards to patrons
Collects library fees and fines
Assists patrons with renewals and holds on library materials as necessary
Checks, cleans and re-shelves library materials
Exercises good customer service telephone etiquette by answering general library circulation questions for patrons on the phone, directing callers to the appropriate extension, and calling patrons to advise of items received at their request
Practices patron confidentiality in all transactions with the public
Trains and assists Library Pages in shelving books, reading shelves, processing library materials, and other routine library tasks
Assists patrons with general library information (hours of operation, location of programs & meetings, etc.), and locating materials on shelves. Directs patrons to the appropriate staff for other research and reference needs
Performs related tasks such as, troubleshooting computer problems, working with vendors, material repair needs, and assisting with library projects as needed
May assist in maintaining the library database through copy cataloging, editing and deleting bibliographic and holding records
May receive process and maintain all library materials, including books, none—print periodicals and standing orders
May receive and process invoices for library materials as received
May perform clerical duties such as compiling and maintaining all files relating to orders for library materials, copying, and the receiving and distribution of mail, supply orders, etc
Performs specialized library functions such as programs, when trained and so assigned
Copies, transcribes, enters, or posts data or information
Speaks or signals to people to convey or exchange information
Handles or uses machines or equipment that requires moderate instruction and experience such as scanners, computers, copiers, printers and software programs such as word processing, spreadsheets, databases or custom library applications
Guides others, making frequent decisions, affecting the individual, coworkers, library patrons, and others that depend on the service or product
Qualification
Required
Requires a high school diploma or GED
Requires at least six (6) months of experience in a library or a similar position in customer service in a professional setting
Requires computer literacy and strong oral and written communication skills
Must be able to work evenings and some Saturdays
Requires a valid State of Florida Driver's License and satisfactory driving record of initial and continued employment
Benefits
Dental Insurance: Dental Insurance is effective after 90 days of employment. Employees may elect a PPO or HMO plan. Provider is Mutual of Omaha.
Vision Insurance: Vision Insurance is effective after 90 days of employment. Provider is Mutual of Omaha.
Bereavement Leave: 24 hours of leave with pay.
Holidays: 11 paid holidays.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase