NEOGOV · 5 months ago
Crisis Response Technician
Sacaton, AZ
Full-time
Onsite
Mid Level
$22.10/hr - $27.70/hr
3+ years expNEOGOV is seeking a Crisis Response Technician for the Gila River Fire Department. The role involves providing crisis intervention during traumatic events, assisting first responders, and maintaining crisis response equipment while also coordinating community outreach and volunteer training.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provide mobile crisis intervention techniques during traumatic events. Respond to crisis calls from Police/Fire/EMS and assess the family’s needs and facilitate appropriate resources. Coordinates between emergency personnel, hospital staff and family members as needed
Provide follow-up to Community Members and visitors as needed and encouraging the use of Community resources. This may involve one interaction or several dependent on the original nature of the event, or action that placed them into the CR Service
Operate a 15-passenger Crisis Response Van, associated radio and mobile communications equipment and computer. Maintain vehicle and equipment by performing daily vehicle checks/inspections to include vehicle fluids, cleaning van inside and out and ensuring it is properly cleaned, stocked and equipped with resources (water, ice, snacks, emergency clothing, boxes, printed materials, etc.)
Responsible for completing incident reports and maintaining appropriate records and confidentiality for the Records Management System (RMS)
Responsible for Monitoring/Guiding Volunteers and Student Interns with job performance and written materials. Co-facilitate trainings for volunteers as needed
Attend public and community events and assist with providing information and brochures regarding the Communities’ CRT Program (Public Education). On-going training and certification process for self and volunteer on-going education
Qualification
Required
Ability to exercise sound judgment
Must have strong interpersonal communication skills
Ability to multi-task and maintain integrity at all times
Ability to offer support to individuals during traumatic moments and deal effectively with extremely stressful situations
Ability to maintain effective working relationships with other employees, Community members, Community Officials and the general public
Must be able to perform moderate lifting as a requirement for the position (Up to 25 lbs.)
Knowledgeable in Microsoft Office applications (PowerPoint, Word, and Excel)
Must be able to operate within Tribal and Departmental standard operating policies and procedures
Ability to multi-task and meet deadlines; analyzing challenges and proposing improvements to program procedures and processes
Ability to perform and maintain all physical conditioning requirements of the position; agree to maintain a drug-free workplace
Associate's degree from an accredited college or university in a Behavioral Health or Human Services related field and three (3) years' experience in a behavioral health related role or within the Crisis Response Field; Or
High School diploma or GED and five (5) years' experience in a behavioral health related role or within the Crisis Response Field
Required to pass a background check and fingerprint clearance as a condition of employment and must continue to maintain throughout duration of employment
First Aid and CPR must be obtained within six (6) months from date of hire – Provided by Department
Must be able to work after hours, weekends, and holidays
Required to obtain a Tribal Operator's permit. Valid state driver's license with a current proof of driving record for the past 39 months will be required to qualify for a tribal driving permit
Preferred
Bachelor's degree in Behavior Health or Human Services preferred
Benefits
Vacation
Holiday
Sick leave
Medical
Dental
Vision
Life
Short and long term disability benefits
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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