Winter Park Resort · 6 months ago
Ski Technician - Jackson Hole
Jackson, WY
Full-time, Part-time, Contract
Onsite
New Grad, Entry Level
$18/hr - $18/hrSki Butlers is a leader in ski and snowboard rental delivery, committed to providing an exceptional customer experience. The Ski Technician role involves delivering equipment rentals, providing on-mountain support, and ensuring customer satisfaction through effective communication and timely service.
Travel
Responsibilities
Delivery: Completing scheduled and reactive ski/snowboard rental fittings in line with our two primary delivery methods:
Traditional – in-accommodation boot fitting and ski teching
Express – No contact drop-off delivery
Continued focus on our three Key Customer Requirements:
KCR #1: On Time – Arriving within 5 minutes of the agreed upon time
KCR #2: Communication – Setting clear expectations around the entire scope of service
KCR #3: Equipment – Choosing the right equipment for each guest given their skills and current conditions at the resort
Support: Provide equipment support to our guests within 45 minutes
Pickup: All scheduled returns are brought back to the shop, sanitized, re-stickered and tuned for their next use
Maintain delivery vehicle cleanliness and fuel levels
Packing orders for future delivery
Setting up the next shift and future team members for success
Basic ski/snowboard tuning, waxing and general equipment maintenance
Making/Answering customer phone calls with a positive and inviting tone of voice
Restocking delivery vehicles with extra equipment
Qualification
Required
Expect weekend and holiday work
Valid Driver's License required
Daily operations broken into morning and evening shifts
No previous experience required!
Benefits
Free Alterra Mountain Company Employee pass
Free Jackson Hole Resort Pass for full time employees only (No blackouts!)
Unlimited access to all AMC owned resorts
Free Ikon Base Pass for both part time and full time
Ability to upgrade to full Ikon Pass at heavily discounted rate
Ability to ski everyday*
Access to 645+ industry discounted brands through Expertvoice
Discounted access to Rossignol/Dynastar/Lange equipment
401K benefit and match for ALL staff members over 18 years old
Company
Winter Park Resort
Winter Park Resort is a travel & tourism company that offers ice skating and dog sledding activities.
Founded in 2002
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Max Bekes
Events & Brand Partnership Coordinator
Samuel Nagel
Events & Partnerships Associate Manager
Recent News
2025-11-11
Seattle TechFlash
2025-06-21
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