Nexis Builds · 5 months ago
IT Technician
Dallas, Texas, United States
Full-time
Hybrid
New Grad, Entry LevelNexis Builds is a civil engineering company that focuses on large-scale projects with advanced technology. They are seeking a solutions-driven IT Technician to provide remote support, troubleshoot technical issues, and ensure system reliability for their workforce.
Civil Engineering
No H1B
Responsibilities
Act as the first line of defense for IT issues, responding to and resolving tickets related to hardware, software, and network connectivity
Diagnose and troubleshoot VPN, cloud storage, and remote desktop issues, ensuring uninterrupted workflow for engineering teams
Assist employees with application errors, system crashes, and security alerts keeping disruptions to a minimum
Monitor and maintain company-issued devices, virtual desktops, and cloud-based workstations
Oversee software updates, security patches, and performance enhancements for all users
Configure and manage access permissions, user accounts, and multi-factor authentication (MFA) to maintain security
Ensure data integrity and cybersecurity compliance, implementing security best practices to protect sensitive engineering files
Assist in IT audits and risk assessments, identifying vulnerabilities and strengthening our security posture
Educate employees on phishing threats, secure password practices, and data protection
Work closely with engineering, project management, and executive teams to align IT infrastructure with business needs
Develop IT documentation, troubleshooting guides, and training materials for end-users
Identify and recommend automation solutions to enhance efficiency
Qualification
Required
Proficiency in Windows, macOS, and Linux environments
Hands-on experience with cloud platforms (Microsoft 365, Google Workspace, AWS, or Azure)
Strong knowledge of remote support tools (TeamViewer, AnyDesk, or RDP)
Experience managing VPNs, firewalls, and endpoint security solutions
Ability to troubleshoot independently and resolve issues efficiently in a remote setting
Excellent communication skills able to explain technical concepts to non-technical users
A proactive, problem-solving mindset always looking for ways to improve IT workflows
Strong attention to detail and ability to prioritize tasks in a fast-moving environment
US-Based Candidates Only This role requires availability during business hours in US time zones to support our teams effectively
No Visa Sponsorship We do not provide visa sponsorship. Candidates must have valid work authorization in the US
Preferred
Familiarity with construction or engineering software (AutoCAD, BIM, or project management tools) is a plus
Benefits
Work From Anywhere (US-Based)
Fast-Paced & Impactful
Security-Driven Culture
Growth & Learning
Access IT certifications, mentorship, and career development programs.
Company
Nexis Builds
Nexis Builds | Engineering the Future, Building with Excellence At Nexis Builds, we’re more than just a civil engineering firm we’re innovators, problem-solvers, and builders of the future.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase