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Urology Centers of Alabama · 2 months ago

Certified Pharmacy Technician

BIRMINGHAM, AL, USA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Urology Centers of Alabama is seeking a Certified Pharmacy Technician responsible for executing specialty pharmacy workflow and managing all components of the prescription process. The role requires strict adherence to established procedures to ensure accuracy, compliance, and continuity of care, along with effective communication within the team to support safe and timely medication therapy.

Health CareHealth DiagnosticsMedical

Responsibilities

Follow pharmacy procedures as outlined in the Pharmacy Technician Task List Roles and Responsibilities manual

Obtain financial assistance and file claims retroactively to apply grant to respective prescriptions resulting in patient financial responsibility

Maintain A/R balances by sending statements, posting payments, and communication with patients as necessary

Protect patients and staff by adhering to infection control and workplace safety training and procedures

Accurately enter, bill, count, and sell prescriptions in accordance with applicable laws and procedures

Disinfect and clean and disinfect pharmacy floors, surfaces, and equipment and document date and active ingredients in products used

Promptly and accurately enter prescriptions in priority fill

Efficiently contact patients in print que to determine desired priority and communication expectations accordingly

Print and count prescriptions with defined priority in print que using proper prioritization

Monitor all ques within Pioneer to ensure all prescriptions are being actively managed with timeliness

Exhibit excellent customer service in every patient interaction, with attention to both verbal and nonverbal communication

Greet all patients entering the pharmacy promptly with intent to help and a positive attitude

Perform tasks at all pharmacy workflow stations in accordance with expectations outlined in pharmacy procedures including but not limited to priority fill, print que, fill, point of sale, delivery, and shipping

Maintain temperatures in the pharmacy between 69-78 degrees. Retrieve and save electronic temperature logs every 90 days

Maintain pharmacy inventory by establishing par levels, cycle counting, ordering medications and supplies, verifying and documenting receipt, and checking for and removing expired medications

Receive inbound and make outbound calls

Monitor incoming emails and answer, forward, or follow up as required

Complete prior authorizations using CoverMyMeds and document outcomes in pharmacy system

Triage scheduled prescriptions fills and contact patients to determine preferred dispensing method

Read, understand, and complete related actions prompted by automated pharmacy reports

Communicate selected prior authorization criteria, medication benefit coverage, and formulary alternatives to physicians and other staff

Research, resolve, and document physician or patient inquiries and grievances and provide verbal or written results to prescriber, patient, and/or management

Actively participate in monthly pharmacy team meetings

Complete action items and accomplish goals set forth by pharmacy leadership

Perform other administrative duties as required

Qualification

Pharmacy Technician licensePTCB certificationPharmacy dispensing softwareElectronic health recordComputer LiteracyRespectServiceCommunicationCollaborationAdaptability

Required

Must have an active Pharmacy Technician license issued by Alabama Board of Pharmacy, PTCB certification within 6 months of hire, free of any discipline, and attend any CPU's required to maintain license/certification

2 years prior experience in a retail or hospital pharmacy

Must have the ability to steward prescriptions through the dispensing cycle while maintaining proper communication with all involved parties, internal and external to UCA

Must display advanced reasoning and critical thinking skills

Computer Literacy – 40 words per minute at 95% accuracy

Must show the ability to work independently and within a team excelling in communication, collaboration, adaptability, respect, and service

Must show proficiency in use of pharmacy dispensing software(PioneerRx), electronic health record(AllScripts), supporting applications(Delivery App, CoverMyMeds, UPS WorldShip, Endicia, AssistPoint, Providerflow, Nextiva) and Microsoft applications(Outlook, Teams, Excel, etc.)

Must show the ability to maintain confidentiality, including strict adherence to HIPAA and UCA Guidelines

Must maintain professionalism in all aspects of role including but not limited to appearance, communication, and timeliness