NEOGOV · 5 months ago
Family Engagement Specialist
NEOGOV is looking for a Family Engagement Specialist to join Hampton University's Alumni Affairs department. This role involves developing and implementing strategies to enhance family involvement in the educational process, improving communication between families and the university, and fostering a positive school culture.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Design, organize, and facilitate workshops, training, and informational sessions to engage families during their students’ time at Hampton
Promote and coordinate family participation in school events, meetings, and conferences
Work closely with the university’s leadership team to ensure alignment of family engagement strategies with overall university goals
Serve as a liaison between families and the university, ensuring effective communication and the exchange of information regarding student progress and school activities
Develop and distribute newsletters, emails, social media posts and other communications to keep families informed about school events, deadlines, and opportunities for involvement
Use various communication platforms (phone, email, social media, etc.) to ensure accessibility for all families
The ability to create graphics to help enhance the overall communication with families or families of students
Provide families with resources and strategies to support their child’s academic, social, and emotional development
Offer guidance to families on how to navigate university’s systems, including how students can access support services and assist with any trouble shooting
Monitor and assess the effectiveness of family engagement activities, adjusting strategies as needed to improve participation and outcomes
Build and maintain strong relationships with families, fostering an inclusive and welcoming school environment
Promote family involvement in school committees, advisory boards, and potential internship or corporate partnerships for the university
Engage diverse families, ensuring equitable opportunities for all families to participate in university activities
Help cultivate families as another constituent group for fundraising and event attendance
Work with community organizations, local businesses, and external agencies to provide additional resources and support for families
Help coordinate community outreach events, family nights, and volunteer opportunities that bring together university staff, families, and the broader community
Collect and analyze data related to family involvement, identifying trends, barriers, and opportunities for improvement
Report on family engagement activities and outcomes to school leadership and stakeholders
Work with the Office of Advancement to assist in cultivating potential donors from the family population
Qualification
Required
Master's degree or bachelor's degree and 2-5 years' experience; or will accept a combination of related education and experience in substitution
Demonstrated initiative, independent judgment, and a positive, responsive, service-oriented attitude
Excellent critical thinking, interpersonal, communication, time-management and problem-solving skills
Commitment to diplomacy, tact, and confidentiality when working with individuals on and off campus and responding to Advancement audiences
A great degree of flexibility in schedule as weekends may be required due to weekend-planned and scheduled events
Outstanding organizational skills with the demonstrated ability to manage multiple and competing projects concurrently while adhering to strict deadlines
Ability to represent the university at both on and off campus recruiting events
Ability to use graphic design software (Adobe Express, Adobe Suite, Canva, etc.)
Benefits
Health care
Dental
Vision
Retirement
Life insurance
Short-term disability
Long-term disability
Legal insurance
Accident
Critical illness
Hospitalization
Tuition remission
Holidays
Vacation
Sick leave
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
Canada NewsWire
2025-11-14
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2025-10-31
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