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NEOGOV · 3 months ago

Transit Superintendent - Tukwila Base

Tukwila, WA

Full-time

Onsite

Senior Level

$134K/yr - $162K/yr

NEOGOV is seeking a Transit Superintendent for the Tukwila Base within King County Metro Transit’s Bus Operations Division. This role involves planning and directing daily operations of the bus transit facility, ensuring safe and reliable service delivery, and leading a team of transit operators and support staff.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Plan, organize, and direct the day-to-day and long-range activities of our Tukwila Base bus transit operations facility

Administer transit operator dispatch and customer service operations and policies critical to providing safe and reliable bus transit service to the King County service area

Establish annual base operating goals and objectives, which include priorities, performance standards, staff development, and resource needs to support efficient, customer-focused service; analyze performance metrics and report on progress achieved; ensure efficient use of resources

Supervise administrative support, professional staff, and transit chiefs, directing the work of transit operators and first-line supervisors

Play an integral role in Metro Transit's priority of safety and security; take responsibility for timely and appropriate responses in emergencies that may impact public safety; develop operating contingency plans and direct base operations during emergencies, natural disasters, adverse weather, or similar events involving disruption of service delivery

Perform other duties as assigned

Qualification

Transit operations leadershipLabor relationsHuman resources managementStatistical analysisMS Office SuiteTeam buildingConflict resolutionTime managementEffective communication

Required

Increasingly responsible supervisory or comparable leadership experience in transit operations, public administration, human resources, or other relevant fields that provide the knowledge, skills, and abilities to perform the key roles and responsibilities of the position

Demonstrated experience building effective teams in diverse work environments while inspiring trust, creating strong morale, instilling vision and purpose, and fostering open dialogue

Excellent communicators, both orally and in writing

Interested in and inspired to develop and lead direct reports, further people's career goals, provide challenging and stretching tasks and assignments, and effectively develop all levels of staff

Ability to build relationships and treat all employees and customers equitably, with respect and dignity, and solve problems for the good of all

Experience working with labor and the ability to develop and nurture strong, productive relationships with union leadership, respecting established processes, and fostering an environment of mutual respect

High integrity and a commitment to continuous improvement

Ability to apply the principles, practices, and techniques of labor relations, including interest-based or collaborative labor negotiations and grievance and arbitration processes

Knowledge of and ability to apply human resources management concepts, supervisory principles, employee performance evaluation, coaching and counseling practices, and federal, state, and local laws related to employment, civil rights, and affirmative action

Ability to apply workforce planning, budget administration, and project management principles

Skill in conflict and problem resolution and negotiation

Skill in time management, timely decision making, planning and delegating work assignments, and managing multiple work and projects efficiently

Skill in the use of standard MS Office Suite applications (Word, Excel, Outlook, etc.)

Valid Driver's License (Washington license by date of hire) or the ability to travel throughout the county in a timely fashion

Preferred

Functional knowledge of the HASTUS system and skill in statistical and operational analysis, and establishing and implementing operational policies, procedures, and performance goals

Benefits

Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents

Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents

Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan

Transportation program and ORCA transit pass

12 paid holidays each year plus two personal holidays

Generous vacation and paid sick leave

Paid parental, family and medical, and volunteer leaves

Flexible Spending Account

Wellness programs

Onsite activity centers

Employee Giving Program

Employee assistance programs

Flexible schedules and telecommuting options, depending on position

Training and career development programs