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Appliance Tec · 5 months ago

Appliance and Refrigeration Repair Technician

Geneva, NY 14456

Full-time

Onsite

Entry, Mid Level

$50K/yr - $80K/yr

2+ years exp

Appliance Tec is a trusted partner in home comfort, specializing in appliance repair since 2003. The Appliance and Refrigeration Repair Technician will be responsible for diagnosing and repairing home appliances while maintaining high customer satisfaction and developing new customer relationships.

Customer Service

Responsibilities

Accurately diagnose and repair home appliances

Maintain a high level of customer satisfaction

Ability to communicate effectively - with customers, tech support, dispatch routing, and management

Ability to make decisions in a timely fashion

Ability to work both independently and in a team

Basic Computer Skills and iPad working knowledge

Technical/Mechanical Aptitude

Dispatch from your home to customer locations to repair residential home appliances

Process transactions related to in-home repairs

Collect payments, issue receipts, and electronically process repair records, customer data, and technical information via a company-issued tablet or laptop

Qualification

Appliance repair experienceTechnical/Mechanical AptitudeTablet-based technologyStandard industry toolsCustomer service skillsBasic computer skillsTeamworkDecision making