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NEOGOV · 2 months ago

Public Records Specialist (34 hours per week)

Lake Forest Park, WA

Full-time

Onsite

Entry Level

$33.10/hr - $44.12/hr

3+ years exp

NEOGOV is seeking a Public Records Specialist to support the Municipal Services Department in Lake Forest Park. The role involves managing city records, responding to public records requests, and assisting with various administrative tasks to ensure compliance with records management policies.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

U.S. Citizen Only

Responsibilities

Intake, log and respond to Public Records Requests. Coordinates with individual departments and legal counsel to respond to requests, assisting the public in accessing records and information in compliance with the Public Records Act and City policy

Assist with the organization of City records in accordance with the Washington State Records Management Guidelines and Retention Schedule

Works with all City departments to identify and process records and implement procedures for the retention, storage, and disposition of records

Administers the records storage areas of the City Hall building by accessing, storing and retrieving files, boxes, and other records; conducts record inventories and prepares reports and makes recommendations for more efficient and effective storage of City records

Assists with regular updates to electronic records available on the City website

Acts as liaison between the City and the state in reviewing records retention storage and retrieval issues, disposition of archival records, and impending legislation and current laws

Maintains City’s Records Disaster Plan and Essential Records Protection Plan

Posts ordinances and resolutions on the website after passage by City Council

Develop and manage inventory of records for the Electronic Archives of City ordinances and resolutions

Manage update of the Municipal Code

Provide research and clerical support to the City Administrator and Human Resources Director as needed

Provide back-up support to the receptionist position including answering phones, assisting walk-in customers, receipting payments, run daily banking reports, process incoming and outgoing mail, process pet licenses, and other duties as needed. Back-up for daily banking reconciliation

Provide back-up support to the Passport Agent(s), including assisting walk-in customers with the passport application and renewal process, including maintaining tracking reports and cash receipting

Maintain leave/coverage calendar for the department, including front desk and passport coverage

Assist other departments with clerical work or special projects as needed

May assist with City communications, including website updates and notifications and social media

Qualification

Records ManagementPublic Records ActCustomer ServiceAdobeMicrosoft OfficeAccounting ProceduresWebsite MaintenanceSocial MediaBilingualClerical Support

Required

High school diploma or equivalent AND at least three years of general administrative experience with an emphasis on records management, including providing a high level of customer service OR equivalent education/experience

Per guidelines set by the National Passport Office: Must be at least 18 years old and a U.S. Citizen or U.S. non-citizen National

Working knowledge of the Public Records Act

Ability to successfully complete the required training and testing in order to become certified to accept passport applications

Working knowledge of Adobe, Outlook, Microsoft Word, and Excel