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NEOGOV · 3 months ago

Child Abuse Investigations Supervisor

Government Services Center - Westtown, PA

Full-time

Hybrid

Mid, Senior Level

$61K/yr - $61K/yr

4+ years exp

NEOGOV is part of the County of Chester, and they are seeking a Child Abuse Investigations Supervisor to oversee a team of Casework Specialists. This role involves ensuring the investigation of abuse allegations, conducting risk assessments, and providing necessary community services to families in need.

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Responsibilities

Supervise, motivate and train staff through the use of regularly scheduled conferences and referrals to related training

Determine the urgency of the response by assessing the situation with regard to the presence of imminent threat to the child’s life, health or safety

Balance the use of the CPS statutory authority with the need to determine the least invasive intervention to protect the child and enhance family functioning

Evaluate the reliability and accuracy of information gathered to determine the level of risk after the initial intervention

Work with the Investigative Casework Specialist to continue to revise the safety/ risk assessment throughout the investigative process

Gather, assess and or disseminate sensitive, collateral information from a variety of sources

Analyze and interpret pertinent professional reports and data

Ensure that clients are referred to other appropriate human services

Facilitate meetings among involved legal, medical, law enforcement, educational and mental health professionals

Determine future risk to the child and make decisions as to the course of action to ensure the child’s safety in concern with their Manager. These recommendations may include removal of the child from the parent when necessary

Provide consultation, guidance and support during case investigation and subsequent service delivery

Assist with tracking and reviewing client information

Assign caseloads and related duties, and coordinate staff counseling services to assist clients with emergencies or other crisis situations

Ensure effective service: produce, distribute and monitor reports and records reflecting statistical data on the number and disposition of cases opened, closed or transferred

Through individual and group conferences, assist staff members in analyzing case problems and improving their diagnostic and helping skills

Ensure that professional social work values, principles and ethics are applied

Review correspondence, reports and records, as appropriate, and recommend specific actions to ensure quality of service

Respond to client’s needs, questions and/or emergencies when the assigned team member is not available

Monitor, implement and maintain policies and procedures

Assist and oversee the caseworker’s preparation of court documents and monitor their participation in court hearings

Coordinate case preparation through conferences with the agency’s legal liaison, attorneys and collaterals, and attend all court hearings

Provide case management services in the absence of caseworkers

Ensure that state regulations and county/agency protocol is followed

Operate within approved budget

Evaluate staff performance and make recommendations regarding personnel actions

Conduct, recommend or direct staff to appropriate training programs

Ability to take on responsibilities of the manager upon their absence

Maintain a positive public image in accordance with county and agency policy

Serve as liaison to community-based services

Provides after hours and in office on-call consultation

Perform other duties, tasks and special projects, as required

Qualification

Social WorkChild Protective Services LawJuvenile ActCaseworker CertificationSupervisory experienceChild development knowledgeSocial Sciences degreeBasic Word skillsBasic Outlook skillsBasic Internet skills

Required

Bachelor's degree from an accredited college or university in Social Work, with four years of professional employment experience in the human services field/ public or private social work

Bachelor's degree from an accredited college or university in Social Sciences, with four years of experience in the human services field/ public or private social work

Bachelor's degree from an accredited college or university with 12 credits in Social Sciences and four years of experience in the human services field/ public or private social work

Bachelor's degree from an accredited college or university in Social Work which includes participation in the Child Welfare Baccalaureate program (CWEB) and four years of experience in the human services field/ public or private social work

Bachelor's degree from an accredited college or university to include 12 credits in the Social Sciences and successful completion of an internship program in a Child Protective Services Agency

Knowledge of and implementation of the Child Protective Services Law as it applies to investigations, compliance with mandated time frames, service provision and documentation

Knowledge of and implementation of the Juvenile Act as it relates to supervising those conducting Dependency investigations

Must have a valid driver's license and use of a private vehicle

A criminal background check is required