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Zimmerman Plumbing, Heating, and Air Conditioning · 4 months ago

Residential Plumbing Service Technician

Mechanicsburg, PA 17055

Full-time

Onsite

New Grad, Entry Level

$18/hr - $24/hr

Zimmerman Plumbing, Heating, and Air Conditioning is seeking a Residential Plumbing Service Technician to provide professional plumbing services. The role involves performing repairs, installations, and maintenance on residential and light commercial plumbing equipment while ensuring effective communication with clients and staff.

Real Estate

Responsibilities

Perform repairs, installation, routine service and maintenance on residential and light commercial plumbing equipment to the standards set forth by ZPH through initial and on-going training

Assess client concerns and provide recommendations to address their concerns

Make necessary on-site repairs or schedule repairs to be completed with client approval

Keep detailed account of work performed during each scheduled appointment, including all information and signatures

All on-site financial transactions for completed work by clients and the responsible handling of cash, checks, and credit cards after work is completed

The ability to effectively use and take care of a company provided mobile communication device after trial employment period. Provide timely and professional communication through email, text, and phone to fellow staff and clients

Utilize and understand company dispatching software

Maintain a professional appearance at all times - company uniforms provided

Perform related duties as assigned by manager, supervisor, or President

Physical demands include driving, getting in and out of a work truck, lifting tools and equipment in and out of a truck, climbing ladders and stairs, bending and stretching to gain access to equipment located throughout homes and businesses

Perform job duties without direct oversight or assistance

Maintain regular communication with office personnel for status updates and job scheduling

Submit parts-requests to the Parts Department for Work in Progress (WIPs) repairs and follow-through with work-in-progress jobs with clients and office staff

Provide thorough and prompt follow-up communication to clients

Maintain a clean, organized and fully stocked company vehicle; which are to be washed weekly and waxed twice a year

Provide personal tools as set forth by company tool policy

Working hours typically between 7 a.m. and 4 p.m. Monday through Friday with the understanding that hours will fluctuate. Some Saturdays may be available. Schedules will be determined at the time of hire. After-hours coverage will be determined by Plumbing Supervisor

Provide all clients with absolute discretion and privacy regarding them, their family, home and anything therein before, during, and after work is completed

Keep all client relationships consistent, positive and only as working relationships

Adherence to ZPH handbook, policies and procedures

Qualification

Plumbing repairsInstallation of plumbing equipmentCustomer communicationDispatching softwareProfessional appearanceDependabilityOrganizational skillsAdaptabilityInitiative

Required

Professional, independent, adaptable, dependable, and possesses initiative within the scope of experience

Ability to effectively communicate with all customers and fellow staff

Perform repairs, installation, routine service and maintenance on residential and light commercial plumbing equipment

Assess client concerns and provide recommendations to address their concerns

Make necessary on-site repairs or schedule repairs to be completed with client approval

Keep detailed account of work performed during each scheduled appointment, including all information and signatures

Handle all on-site financial transactions for completed work by clients

Ability to effectively use and take care of a company provided mobile communication device

Provide timely and professional communication through email, text, and phone to fellow staff and clients

Utilize and understand company dispatching software

Maintain a professional appearance at all times

Perform related duties as assigned by manager, supervisor, or President

Physical demands include driving, getting in and out of a work truck, lifting tools and equipment, climbing ladders and stairs, bending and stretching

Perform job duties without direct oversight or assistance

Maintain regular communication with office personnel for status updates and job scheduling

Submit parts-requests to the Parts Department for Work in Progress (WIPs) repairs

Provide thorough and prompt follow-up communication to clients

Maintain a clean, organized and fully stocked company vehicle

Provide personal tools as set forth by company tool policy

Working hours typically between 7 a.m. and 4 p.m. Monday through Friday with the understanding that hours will fluctuate

Provide all clients with absolute discretion and privacy regarding them, their family, home and anything therein

Keep all client relationships consistent, positive and only as working relationships

Adherence to ZPH handbook, policies and procedures