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NEOGOV · 2 months ago

People Operations Manager - Consolidated Dispatch

Emergency Operations Center, SC

Full-time

Onsite

Senior Level

$76K/yr - $100K/yr

7+ years exp

NEOGOV is part of Charleston County Government, and they are seeking a People Operations Manager to lead the People Operations division of the Consolidated Emergency Communications Center. This role involves providing leadership, guidance, and management to staff, overseeing human resources functions, and collaborating with departmental leadership to address personnel matters.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Provide leadership, supervisory support, and performance evaluation to the People Operations division, including human resources, peer support, and recruiting

Collaborates with department’s leadership team to resolve problems and determine the best course of action

Provide senior leadership with support and the necessary documentation for hiring, termination, grievance procedures

Coordinate County-mandated employed training

Monitor and oversee the human resources, recruiting, and peer support functions of the department

Collaborate with the other division managers regarding personnel matters and payroll to ensure needs of the department are met

Review and monitor people operations workflow processes to ensure accuracy, timeliness, and efficiency

Manage the department’s employee relations function, providing recommendations and advice to the department’s leadership team, supervisors, and employees on performance issues, managing the grievance process, and conducting internal investigations

Support assigned personnel in enhancing programs in the division

This is an essential position of the department and required to participate in departmental activations

Performs other duties or assumes other responsibilities as apparent or assigned

Qualification

Human Resources ManagementSupervisory ExperienceCenter Management CertificationCJIS Security Awareness TrainingNIMS CertificationStaff TrainingTeam LeadershipProblem SolvingConfidentiality

Required

Associate's Degree in Human Resources, Business Management, or Public Administration

Seven (7) to Ten (10) years of experience or more in progressively responsible office management or human resources with at least five (5) years in a supervisory or management role

Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work

Must have no felony convictions; misdemeanors will be evaluated on a case-by-case basis and disposition information must be provided

Pass a background investigation including driving record, employment history, employment, education, and training verification, illegal conduct (drug use, etc.), and reference check

Pass a pre-employment physical and psychological evaluation

Be able to successfully complete Level IV CJIS Security Awareness Training within 6 months of date of hire, and maintain the certification

NIMS 100, 200, 300, 400, 700, 800 or obtain within 6 months of the date of hire