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Lynn University · 2 months ago

Specialist, Technical Operations

Boca Raton, FL

Full-time

Onsite

Entry Level

1+ years exp

Lynn University is seeking a Financial Aid Technical Operations Specialist to execute the federal and institutional aid disbursement process. This role involves ensuring data accuracy, providing technical support, coordinating training, and troubleshooting various technical issues within the Office of Financial Aid.

EducationHigher EducationSTEM EducationUniversities

Responsibilities

Disburse all financial aid in Workday

Process origination, disbursement and reconciliation of all Federal Aid through Workday and COD System

Support Financial Aid Director and Counselors on resolving disbursement failures

Execute Financial Aid Processes in Workday

Perform data update/cleanup and assist in resolving technical issues on all Financial Aid systems

Troubleshoot the scanning process and workflow functionality in Perceptive Content

Perform related duties as requested by the Director of FA Technical Operations

Assist with reviewing, updating content and troubleshooting FAST Portal (Financial Aid System Tool)

Create and maintain templates, forms and workflows on AdobeSign as well as offers training and support to Financial Aid staff

Runs, monitor and ensure data accuracy for Award Letter Integration

Other duties as assigned

Qualification

WorkdayAdobeSignPerceptive ContentMicrosoft Office SuiteCustomer serviceTechnological skillsFollow-through skillsVerbal communicationDetail-orientedOrganizational skills