ProSource · 5 months ago
Commercial Fire Alarm Technician
Brentwood, TN 37027
Full-time
Onsite
Mid Level
$65K/yr - $75K/yr
3+ years expSymspire is a family-owned smart home security and fire service provider in Tennessee, dedicated to saving lives and property since 1968. The Commercial Fire Alarm Technician will focus on the installation, service, and inspections of commercial fire alarm systems, ensuring high-quality customer care and technical proficiency.
EducationEventsIndustrialRetail
Responsibilities
Perform service, installation, and inspections of commercial fire systems
Communicate with Fire Marshalls and/or appointed AHJ, and customers to review service or installation jobs, answer questions that they may have properly and professionally
Demonstrate, instruct, and train the customers on the system functions and operations
Perform tests and system communications prior to leaving any jobsite
Have in-depth knowledge of fire systems wiring, operation and functions
Complete understanding of the systems we install today which are Mircom, Potter and Napco. Knowledge of the systems that we currently have deployed in the field is a huge plus: Mircom, Potter, DMP, Silent Knight, Gamewell, Honeywell, Interlogix NX8CF along with current and past communicators that we deploy and have deployed such as M2M, Starlink, and Telguard
Handle after-hours emergency service requests
Understanding of monitoring service protocol
Troubleshoot and repair fire system problems, malfunctions, supervisory conditions, troubles, tampers, low battery conditions, and false alarms
Understand and communicate service or upsell parts pricing, and monitoring rates to customers
Perform tests on all service and installation work performed
Perform other duties as assigned
Qualification
Required
High School Diploma or equivalent (Required)
Driver's License (Required)
Must be able to pass regular background checks, MVR checks (Required)
Pre-Employment Drug Screening
Commercial Fire System installation and programming 3+ years (Required)
Ability to maintain a high degree of productivity and accuracy
Ability to successfully pass skills test
Excellent verbal and written communication skills
Excellent customer service skills
Strong problem-solving and multi-tasking skills are a must
Must be able to work under pressure and meet deadlines, maintaining a positive attitude while providing exemplary customer service
Must be able to work independently and to carry out assignments to completion within company standards
Must be able to keep a clean and organized work van and maintain inventory control daily
Preferred
Technical, vocational school is preferred however your years of experience would suffice
Nicet Certification
Benefits
401(k)
401(k) matching
Company car
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Signing bonus
Training & development
Vision insurance
Wellness resources
Company Paid Long Term Disability
Company Paid Life Insurance
Paid Vacation & Holidays
Supplemental Insurance through AFLAC
Company
ProSource
ProSource is a not-for-profit buying group that represents custom integrators and specialty retailers.
11-50 employees
H1B Sponsorship
ProSource has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
Funding
Current Stage
Early StageLeadership Team
Jim Pearse
CEO/President
Company data provided by crunchbase