Industry · 5 months ago
Client Concierge
Williamsville, New York, United States
Full-time
Onsite
New Grad, Entry Level
$17/hr - $20/hrIndustry is looking for a Client Concierge to ensure clients receive exceptional service and support. The role focuses on creating a welcoming experience for clients during their health and wellness journeys, including scheduling appointments and managing client records.
HospitalityInternetProfessional NetworkingRecruitingSaaSService Industry
Responsibilities
Greet and assist clients upon arrival, ensuring a warm and friendly atmosphere
Schedule appointments and manage client records with attention to detail
Provide information on services and programs offered by Lindora to clients and address any inquiries
Collaborate with team members to ensure seamless service delivery and client satisfaction
Maintain the cleanliness and organization of the reception area and waiting spaces
Process payments and handle administrative tasks as required
Qualification
Required
High school diploma or equivalent; additional education in hospitality or customer service is a plus
Previous experience in a customer-facing role is preferred
Excellent communication and interpersonal skills
Strong organizational skills and attention to detail
Ability to work independently and as part of a team
Proficiency in using basic office software and scheduling tools
Preferred
Experience in a healthcare or wellness environment is advantageous
Familiarity with appointment scheduling and client management systems
Benefits
Flexible part-time hours to accommodate your schedule.
Employee discounts on services and products offered by Lindora.
Company
Industry
Industry is a professional network and hiring solution for the service and hospitality industry.
Founded in 2014
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$2.5M2016-10-24Seed· $2.3M
2015-09-21Angel· $0.2M
Leadership Team
Matt Cecil
Chief Executive Officer
Errol Asuncion
Founder & Chief Industry Officer
Recent News
The Hollywood Reporter
2025-03-26
Company data provided by crunchbase