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Hiscox · 2 months ago

Application Fraud Specialist

USA, Atlanta

Full-time

Hybrid

Mid Level

3+ years exp

Hiscox is a fast-growing company focusing on the needs of small and middle market commercial clients. They are seeking an analytical and proactive Application Fraud Specialist to strengthen their fraud resilience across the underwriting lifecycle by identifying, investigating, and mitigating application fraud risks.

ConsultingFinancial ServicesInsurance

Responsibilities

Lead investigations into suspected application fraud at all stages of the underwriting journey

Develop and apply fraud indicators tailored to business lines

Collaborate with underwriting, claims, and data science teams to build and refine fraud detection models

Work with external data sources (e.g. credit reference agencies, Companies House, Land Registry) to enrich internal datasets

Maintain and evolve centralised tools and processes for fraud case management

Build and maintain effective links between industry counterparts

Provide training and guidance to junior staff and business units on fraud detection best practices

Liaise with vendors and internal stakeholders to ensure effective investigation workflows

Use industry intelligence to direct local strategies

Able to produce accurate, timely and relevant management reporting of the success of the counter fraud strategy

Qualification

Fraud detectionData enrichmentMachine learning modelsStakeholder managementAnalytical skillsInsurance industry experienceInvestigative experienceCommunication skillsOrganizational skills

Required

Proven experience in fraud detection or investigation, preferably within the insurance or financial services sector

Strong grasp of underwriting processes and fraud typologies

Comfortable working with data enrichment techniques, machine learning models, and fraud analytics

Confident communicator with excellent stakeholder management skills

Ability to build strong cross-functional relationships

Ability to work both independently and collaboratively to drive fraud resilience and innovation

Demonstrable investigative-related experience essential within the insurance sector

Minimum 3 years in fraud investigation

Ability to effectively communicate with all stakeholders across the business

Ability to prioritize and take ownership of tasks

Analytical approach to working with a keen eye for detail

Receptive to new ideas and opportunities to innovate

A team player who is also able to work independently to deliver in a fast-paced environment

Able to adapt to change positively and quickly

Strong interpersonal and organisational skills

Preferred

Preferred experience using fraud detection and reporting systems

Insurance industry experience preferred

Benefits

401(k) with competitive company matching

Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)

Company paid group term life, short- term disability and long-term disability coverage

24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days

Paid parental leave

4-week paid sabbatical after every 5 years of service

Financial Adoption Assistance and Medical Travel Reimbursement Programs

Annual reimbursement up to $600 for health club membership or fees associated with any fitness program

Company paid subscription to Headspace to support employees’ mental health and wellbeing

2024 Gold level recipient of Cigna’s Healthy Workforce Designation for having a best-in-class health and wellness program

Dynamic, creative and values-driven culture

Modern and open office spaces, complimentary drinks

Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation