The LifeWealth Group · 3 weeks ago
Client Operations Associate
The LifeWealth Group is a financial services firm seeking a Client Operations Associate to act as a vital link between clients, support teams, and advisors. This role involves providing administrative support to the Operations Department, engaging with clients, and ensuring the smooth processing of financial applications and requests.
AdviceFinanceFinancial Services
Responsibilities
Provides administrative support to the Operations Department with new business applications (incl. but not limited to investment applications, brokerage applications, annuity /insurance applications) and transfer of assets for account funding/policy issue
Responds to Client Service Requests (Incl. Address changes, beneficiary changes, account access, death claims, account information requests, tax document requests)
Assist Operations department with RMD’s
Supports Operations department with implementation of investment allocations, money movement
Send paperwork to clients using the electronic signature system while adhering to the Custodian’s compliance rules pertaining to electronic signatures
Quality Check and submit signed paperwork to Custodian for processing
Qualification
Required
Excellent communication skills (verbal, written and listening)
Proficient in Microsoft Office Suite
Demonstrates personal integrity, honesty and can deal with confidential information daily
Ability to handle stress in an ever-changing investment market
Ability to prioritize multiple tasks and anticipate potential problems
Preferred
A bachelor's degree and/or related work experience
2-4 years of experience in a client service role in financial services
Series 65 or FPQP certification
Experience with investments and financial planning
Proficiency in FIRM CRM
Strong time management and organizational skills
Knowledge of Broker Dealer and Investment Advisory Regulations
Benefits
Dental insurance
Flexible spending account
Health insurance
Health savings account
Paid time off
Retirement plan
Tuition allowance