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NEOGOV · 3 months ago

Student Records Specialist

Lake Charles, LA

Full-time

Onsite

New Grad, Entry Level

$36K/yr - $36K/yr

McNeese State University is a public university located in Lake Charles, Louisiana, seeking a Student Records Specialist for the Office of Registrar. The role involves assisting in daily operations, processing student records, and ensuring data accuracy within the Ellucian Banner system.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

U.S. Citizen Only

Responsibilities

Assists in daily operations of the Office of the Registrar

Reviews, responds to, processes, and reroutes submissions sent to Registrar’s Office email to appropriate parties

Process grade changes in Ellucian Banner ensuring accuracy of data entered

Process curriculum changes in Ellucian Banner ensuring accuracy of data entered

Process student applications for degrees in Ellucian Banner ensuring accuracy of data entered

Reconcile degree candidate information with academic departments and degree candidates to ensure accuracy

Updates student records within Ellucian Banner including but not limited to FERPA, name changes, student information changes, inactive students, and student types

Works with technical staff to resolve problems as they arise

Represent McNeese positively, promote a customer-service attitude, and work cooperatively with other University departments to recruit and retain students

Consistently monitors and revises work procedures to improve operations and recommends policy changes to administrators

Maintains an up-to-date procedure manual for processes pertaining to the student records process both within and outside of the office

Completes other duties as assigned by the Registrar or Executive Director of Enrollment Management

Qualification

Ellucian Banner’s degreeCustomer serviceAnalytical skillsOrganizational skillsMicrosoft OutlookMicrosoft ExcelWord processingDatabase applicationsInterpersonal skillsWritten communicationProblem-solving

Required

Bachelor's degree from a regionally accredited university

Self-starter with the ability to exercise initiative, independence, and maturity as well as function with limited supervisory intervention

Attentiveness to detail and ability to work independently

Excellent oral and written communication and interpersonal skills including the ability to generate clear, concise, and grammatically correct business correspondence and other documents

Strong organizational skills, with the ability to prioritize multiple requests and handle them in an efficient and timely manner

Strong analytical and problem-solving skills

Commitment to customer service and teamwork

Ability to thoroughly understand, communicate, and abide by federal and university guidelines regarding student record confidentiality requirements

Proficiency in the use of computers; knowledge of word processing, spreadsheet, and database applications; and ability to search and obtain information from the internet