Guitar Center Music Foundation ยท 3 months ago
Guitar Technician (Luthier) Store 101
Westlake Village, CA, 91362, United States
Full-time
Onsite
New Grad, Entry Level
$16.50/hr - $29.04/hrGuitar Center Music Foundation is dedicated to nurturing musicians and enhancing the joy of creating music. As a Guitar Technician, you will provide maintenance and repair services on customer-owned instruments, ensuring a high-quality customer experience and assisting with store inventory maintenance.
Non-profit Organization Management
Responsibilities
Interact with customers, ensuring a positive customer experience
Service customer-owned instruments with a high level of craftsmanship
Maintain store owned gear, as requested
Complete warranty repair work
Additional duties as assigned
Qualification
Required
Ability to provide maintenance and repair services on customer-owned instruments
Ability to assist in maintenance of specific store inventory
Understanding of customer service principles
Ability to provide an excellent customer experience
Ability to connect with customers in a meaningful way
Approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers
Ability to handle customer service issues
Ability to identify opportunities & issues and follow through on work activities
Ability to learn quickly and take positive action without being requested
Ability to develop knowledge and skills including product, store operations, sales and leadership
Ability to work through GC certification program to gain a base understanding of products and sales techniques
Ability to effectively train learners and communicate info and techniques so that they are retained
Ability to interact with customers, ensuring a positive customer experience
Ability to service customer-owned instruments with a high level of craftsmanship
Ability to maintain store owned gear, as requested
Ability to complete warranty repair work
Ability to perform additional duties as assigned
Benefits
Medical
Dental
Vision
401K plus company match
Mental health support
Paid sick/holiday/vacation time
Employee discount program
Tuition reimbursement options
Company
Guitar Center Music Foundation
The Guitar Center Music Foundation believes that music participation helps people reach the heights of human potential and is foundational to a healthy society.
Founded in 2005
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase