NEOGOV · 3 months ago
Assistant Veteran Service Officer
451 N. Velasco Angleton, TX
Full-time
Onsite
New Grad, Entry Level
$21.98/hr - $26.24/hrNEOGOV is seeking an Assistant Veteran Service Officer to support veterans in obtaining benefits. The role involves interviewing, advising, and assisting veterans and their dependents with VA claims and providing information about available services.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provide claim counseling and reviews to veterans and their dependents; listen to the needs of claimants; meet with, advise, counsel, complete, and submit VA claim paperwork; perform data entry of claims and records necessary for direct submittal to the VA
Must have the ability to understand and apply Department of Veterans Affairs (VA) rules and regulations when interviewing claimants, reviewing VA documents, and working cases
Must have the ability to analyze and solve problems; must be skilled in the use of computers, tablets, and smartphones
Composes various correspondence, answers and responds to phone calls, mail, and emails from veterans, veterans families, external organizations, and other parties regarding veterans benefits including education, home loans, health care, home care, and related topics
Submits documents to various agencies regarding veterans services; emails responses regarding veterans claims
Makes contact with the Veterans Administration to advocate on behalf of veterans
Logs all interactions for the compilation of statistics and activity reports
Attends veterans functions and meetings on behalf of the Veteran Service Officer as needed
Provides briefings, information, and services to home care facilities, assisted living facilities, and nursing homes regarding veterans benefits as needed
Qualification
Required
Must be an honorably discharged veteran of the U.S. Armed Forces
High school diploma or equivalent AND familiarity with veterans benefits programs and services; OR an equivalent combination of education, training, and experience as determined by Human Resources
Knowledge of military services, functions, and duties of military jobs
Knowledge of U.S. Department of Veterans Affairs (VA) regulations, and policies
Knowledge of Veteran Organizations and their respective functions
Knowledge of Code of Federal Regulations
Knowledge of Department policies, procedures, and regulations
Skill in communicating effectively, both orally and in writing
Skill in establishing and maintaining cooperative working relationships with managers, supervisors, employees, external public agencies and organizations, community organizations, health care providers and the general public
Skill in using initiative, discretion, and decision making, within established procedures, guidelines, and rules
Skill in defining problems, collecting data, establishing facts and drawing valid conclusions
Skill in providing effective customer service
Skill in operating a personal computer and various software applications
Accreditation as a claim representative with the Department of Veterans Affairs
Maintain annual Texas Veterans Commission Certification
Possession of a valid Texas State driver's license
Benefits
Government Pension through TCDRS with 7% fixed interest and a county match of 2:1 at retirement; we do not pay into Social Security but instead contribute to a 457 Deferred Compensation Plan as an additional savings for retirement (AUL).
Excellent medical/dental insurance (Aetna) for employees and dependent coverage rates.
Free employee health clinic and free tele-health services.
Section 125 Cafeteria Plans including- Aflac, Humana and others; free LTD; free Life Insurance coverage up to $200 (age reduction); with AD&D.
Employee Assistance Program for all employees and any member of household.
14 paid holidays, vacation and sick benefits.
At retirement, a free paid up $50K Life Insurance policy.
A 401h retiree medical reimbursement plan.
Free access to our employee health clinic.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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