Navitas Business Consulting, Inc. · 3 months ago
25-6035: Continual Improvement (CSI) Manager - DC Metro
Washington, DC
Full-time
Onsite
Senior LevelNavitas Business Consulting, Inc. is an industry leader in digital transformation solutions. The Continual Improvement (CSI) Manager will lead process improvement initiatives across IT services while applying ITIL and Lean Six Sigma methodologies to enhance operational performance and service management.
Computer Software
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Drive continual service and process improvements across programs in alignment with ITIL CSI practices
Establish baselines, track progress, and report on improvements and gained efficiencies
Apply Lean Six Sigma methodologies to improve operational performance
Collaborate with stakeholders to identify improvement opportunities and implement structured solutions
Ensure compliance with RFQ requirements and deliver measurable value to customers
Support integration of user-centered/human-centered design principles into improvement initiatives
Develop metrics and dashboards to quantify service performance improvements
Qualification
Required
Lean Six Sigma Green Belt Certification
Experience driving process improvements, baselining, and tracking service improvements, including reporting efficiencies
ITIL Certification
Preferred
Lean Six Sigma Black Belt or Master Black Belt
Experience managing established service levels and developing new service levels on a contract with a large Government agency
Company
Navitas Business Consulting, Inc.
Incorporated in 2006, Navitas Business Consulting Inc, is a Woman-Owned, Small Business (WOSB) with areas of expertise in Cloud Migration, Data & Insights, Artificial Intelligence, Threat Intelligence, Cybersecurity, Agile PMO & Advisory and Healthcare.
Founded in 2006
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Srinivas (Seenu) Talasila
Chief Growth Officer
Recent News
Company data provided by crunchbase