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NEOGOV · 2 months ago

Relief Shelter Operator

Gaston County Department of Social Services, NC

Full-time

Hybrid

New Grad, Entry Level

$16.87/hr - $19.61/hr

Gaston County Government is dedicated to improving the lives of its citizens. The Relief Shelter Operator will oversee the operation of the shelter, ensuring a safe and clean environment for survivors of domestic violence and providing essential direct services to residents.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Oversees and manages the Shelter residence operation after hours and on weekends. This includes daily inspection of the Shelter, ensuring proper cleanliness of common areas, cleaning rooms, reinforcing house rules, overseeing daily chores assigned to residents, restocking essential items, and completing documentation

Oversees a safe, non-judgmental, and empowering environment for victims of domestic violence utilizing the crisis line and residential shelter services by exhibiting sensitivity and concern while interacting with survivors. Provides safety planning and referral as needed. Determines eligibility, documents all crisis calls thoroughly, and documents any incidents

Provides daily direct services to shelter residents, including intake of new residents, discharge of exiting residents, conflict resolution, and assistance with daily living tasks. Direct services of the shelter include preparing meals, accepting donations, and security monitoring. Can provide shift coverage for other operators as needed

Performs routine administrative and maintenance tasks daily, weekly, and monthly. Attends training and team meetings as requested