Twiddy & Company | Outer Banks Rental Management ยท 2 months ago
Zone Support Specialist Intern
Duck Operations, Duck, NC, US
Internship
Onsite
Intern
$14/hr - $17/hrTwiddy & Company Realtors is seeking a Zone Support Specialist Intern to join their team this summer. This role involves managing daily operations by coordinating requests, serving as a communication hub, ensuring process and quality control, and providing administrative support.
Travel
Responsibilities
Managing the daily flow of all incoming requests (phone, email, communications platforms). You'll act as a dispatcher, quickly assigning the right staff or vendor to the right maintenance task
Serving as the key contact for updates. This means following up with field staff, vendors, and property owners to ensure everyone is informed and tasks are completed on time
Working with our operations team to ensure all work orders are correctly entered and follow company policies. You'll help us keep our service quality high!
Becoming proficient in our software and handling core administrative tasks like running reports, managing shared inboxes, and assisting with general office duties
Qualification
Required
Excellent at multitasking and prioritizing a high volume of work
Professional and friendly, both on the phone and in writing
Approach every interaction with a helpful, positive, and customer-centric attitude
Able to quickly learn and use our essential company software
Company
Twiddy & Company | Outer Banks Rental Management
Located on the beautiful Outer Banks of North Carolina, Twiddy & Company is the area's leading vacation home rental company, with over 1,000 homes from Nags Head to the Virginia state line.
Founded in 1978
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
R
Ross Twiddy
Chief Executive Officer
Recent News
Company data provided by crunchbase